Description
Position Summary :
The Medical Assistant (MA) is responsible for assisting physician, PA or NP with clerical duties, patient flow, patient care and procedures.
Essential Job functions :
- Prepares the examination room. Escorts patient into the room. Cleans examination room when exam is complete.
- Maintains efficient patient flow.
- Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
- Communicates & provides care consistent with age, cultural, spiritual and developmental needs of the patient.
- Answers the telephone in an appropriate manner. Directs calls and / or takes accurate messages.
- Schedules appointments accurately and appropriately according to departmental guidelines.
- Consistently and accurately stocks examination rooms with all necessary supplies.
- Assists in ordering and maintaining of all supplies as assigned.
- Reconciles encounters daily and accurately, according to policy guidelines.
- Effectively communicates problems, concerns or issues to the Supervisor and / or Manager appropriately and promptly.
- Understands and performs within scope of practice.
- Obtains vital signs : BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
- Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
- Accurately documents allergies in EHR.
- Employs appropriate and timely use of Tasking in EHR.
- Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
- Provides referrals and / or consult orders appropriately and in a timely manner in the PMS and EHR.
- Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
- Maintains proficiency with department specific equipment, troubleshoots and reports malfunctions promptly
- Facilitates transition of care to UCC / Hospital
- Demonstrates flexibility with various work schedules.
- All other duties as assigned
- Recognizes and performs duties which need to be performed although not directly assigned.
- Provide scribing services.
General Job functions :
Other duties as assigned
Physical Job Requirements :
- Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
- Physical agility, which includes ability to maneuver body while in place.
- Dexterity of hands and fingers.
- Endurance (e.g. continuous typing, prolonged standing / bending, walking).
Environmental Risks :
- Allergens : dust, mold and / or pollen
- Combative Patients / Visitors
Required Qualifications :
- Medical Assistant certificate or completion of a MA program required
- Medical office experience preferred
- Must be able to multitask in a high volume, fast-paced environment
- Phlebotomy certification and experience is a plus
- Demonstrates positive attitude and excellent customer service skills
- Strong communication skills
- Strong computer skills , EMR experience preferred
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.
Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender / sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
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