Customer Support Representative
VirtualVocationsCharlotte, North Carolina, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Representative.
Key Responsibilities
Handle calls from financial institutions in a friendly, resolution-oriented manner
Work on help desk tickets by responding quickly and prioritizing issues to solve user problems
Identify trends among tickets to determine root causes and collaborate with internal teams for resolution
Required Qualifications
Bachelor's degree preferred or equivalent industry experience
Experience in a technical / software support role with customer interaction
Able to work in a fast-paced environment with constant prioritization
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Customer Support Representative • Charlotte, North Carolina, United States
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