Title : Care Coordinator
Reports To : Office Manager and CEO
Job Overview : We are seeking a dedicated Care Coordinator to assist us with patients enrolled at Georgina Home Care. You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, and ensuring quality assurance.
The successful employee will be compassionate, knowledgeable about healthcare practices, and able to provide exceptional customer service.
Responsibilities and Duties :
- Provides coverage for call-out, new clients, sick, vacation, and long-term leave.
- When a change of caregiver is done, do a case acceptance form.
- Communicate between caregivers, client, case manager, and regarding changes to client health, schedule, and caregiver.
- Hospitalization; report to everyone in the client's care team and fill out a form.
- Supervise schedules and ensure daily clock-ins and clock-outs are done, and schedules are confirmed.
- 10 Day courtesy call when there is a staff change
- Communicate with all departments about caregivers and times for corrective action and payroll purposes.
- Complete Intakes for new clients
- Conduct Home Visits for clients
- Sandata Maintenance : Update schedules and ensure caregivers are clocking in and out.
Qualifications :
- Associate degree in related fields or three years of experience.
- Bilingual Spanish Speaking
- Driver License and reliable transportation.
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