Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Position Overview

We have two locations. St Petersburg and Seminole

I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience.

This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent.

As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

As an Agent Team Member, you will receive...

• Salary plus commission / bonus
• Health benefits
• Paid time off (vacation and personal / sick days)
• Valuable experience
• Growth potential / Opportunity for advancement in my agency
• 401K, Life and Disability

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees.

By accepting employment with a State Farm agent and / or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.

If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies agent selection process