Power Generation Technical Support Specialist

Overview

Entergy's Power Generation group operates a fleet of more than 30 owned, leased, or operated natural gas, coal, oil, hydro, solar and petroleum coke plants, with a total engineering capacity exceeding 20,000 megawatts. Entergy continues to build or acquire megawatts from new hydrogen capable natural gas units, solar, wind and other technologies that complement its existing facilities.

At Entergy, we've been planning for the future for more than 100 years. We're leading the clean energy transformation for the utility industry and continue to explore alternative technologies. We aim to reduce our carbon emissions from operations to net-zero by 2050 and believe a diverse workforce committed to growth is critical to our success.

This position may be filled at Tech Support Specialist II, III, or Sr. based on qualifications and experience of the selected candidate.

Job Summary

Responsible for developing, implementing and managing improvement projects, and / or providing diagnostic subject matter expertise to enhance the overall reliability, efficiency and safety of the plant.

Job Duties / Responsibilities

• Conduct root cause analysis and prepare reports for management use.
• Provide primary or backup technical support for various plant systems and processes.
• Utilize online monitoring systems and tools to analyze, trend, and monitor plant performance data to improve plant operation.
• Provide technical support to maintenance, outage, and smaller capital projects.
• Technical lead on specific or complex projects.
• Support problem solving, equipment condition assessments and represent Entergy during shop repairs.
• Maintain and monitor DCS, Mark VI.
• Make approved logic changes in DCS.
• Work with IT on plant computer system problems.
• Train upcoming Production Techs in the DCS, Mark VI.
• Project management.
• Repair and maintenance.
• Maintain the plant relays.
• High school diploma or GED or equivalent experience.
• Preferred : Associate degree in Engineering Technology or bachelor's degree in Science in a technical field.
• Tech Support Spec II : at least 2+ years of power plant or relevant industrial technical experience.
• Tech Support Spec III : at least 4+ years of power plant or relevant industrial technical experience.
• Tech Support Spec Sr : at least 6+ years of power plant or relevant industrial technical experience.

Minimum Knowledge, Skills and Abilities

Location, Travel and Qualifications

Primary Location : Arkansas-El Dorado, El Dorado

Job Function : Professional

FLSA Status : exempt

Relocation Option : Level II

Union description / code : NON BARGAINING UNIT

Number of Openings : 1

Req ID : 120868

Travel Percentage : Up to 25%

EEO and Accessibility

An Equal Opportunity Employer, Minority / Female / Disability / Vets. The Entergy System of Companies provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company prohibits any form of unlawful employee harassment.

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party. If you require an accommodation for the recruiting process, please contact Employee Services with your name, contact number, the accommodation requested, and the requisition number.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime for such duties.

Entergy Pay Transparency Policy

The Entergy System of Companies will not discriminate against employees or applicants for inquiring about, discussing, or disclosing compensation. However, employees with access to compensation information must not disclose it to others unless allowed by law or policy. 41 CFR 60-1.35(c).

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans are available upon request. Please contact HRCompliance@entergy.com to review the affirmative action plan during regular office hours.

Testing

EEI testing or Fit-for-Duty testing may be required. If this position requires testing, details will be in the qualifications section of the posting and practice tests may be provided for preparation. Travel expenses related to EEI testing are non-reimbursable.

Working Conditions

As a provider of essential services, employees may be required to work additional hours, in alternate locations, and / or during storms, outages, or emergencies. Exempt employees may not be paid overtime for such duties.

Please note : Authorization to work in the United States is a precondition to employment. Entergy will not sponsor work visas for this position.

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