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CUSTOMER SUPPORT ASSOCIATE (WORK FROM HOME)

Elation Health
Santa Ana, CA, United States
$51K a year
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll : Triage, respond and resolve customer cases;
  • Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Management) and Patient Passport applications via email, chat, phone, and screen share;

Collaborate with other members of the support team; Build expertise in all things Elation, have excellent attention to detail, manage multiple tasks at a time, have strong collaboration skills and be highly empathetic when working with customers...Hiring Fast >

11 hours ago
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