To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Responsibilities include up to and not limited to :
- Creating and updating documentation of technical information.
- Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
- Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.
- Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
- Establish and build exemplary communication and customer service relationships with customers.
- Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.
- Other duties as assigned.
Minimum Requirements :
- Bachelors or Associates Degree in technical related field of study preferred.
- 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
- Experience working with Fanuc, Mitsubishi, and / or Siemens and controls are a PLUS.
- Good verbal and written communication skills with exceptional customer service orientation.
- Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
- Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
- Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
- Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.
- Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers .
Field Service Engineer (CT-Scan, MRI)
Position: Field Service Engineer (CT-Scan, MRI. ...
CNC Service Engineer
There's a tech team that supports the Service Engineers in-house, so they don't have to have 100% every answer from beginning to end; trust that they have support when in the field. Contribute to product development by assisting and training the end customer's Service Engineers on installing and mai...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer.
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Technician
Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician for our Twinsburg, Ohio territory. The CNC Field Service Technician will have an ext...
Field Service Engineer
Verbal and written approvals will not be considered a valid contract for service. ...