Sales Director Pumps, Cyclones and Valves – East US, East Canada, and Caribbean

Do you want to make a difference in the world and contribute to a sustainable future?

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it.

We have launched our ambition, MissionZero enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity and drive for change to fulfil our goal.

Together, we enable our customers to produce the materials needed for a better future.

Manager Responsibilities

• Regionalizes the PCV growth initiative and develops / implements strategy to grow sales and Pump, Valve and Cyclone installation base.
• Provides Order Intake (OI) forecasts as well as manages sales team in region to achieve overall sales goals for both Order Intake (OI) and Contribution Margin (CM).
• Establishes, monitors, and acts on sales KPI’s. Must include but may not be limited to Order Intake, Competitor Displacement, and Cash Management.
• Provides staff with training, specialist advice, knowledge sharing and coaching to enable staff to meet set expectations and follows up on a regular basis to ensure technical / commercial delivery.
• Works with outside and inside sales team, as well as with regional and global product line managers to develop value propositions for complex proposals that help differentiate FLSmidth from our competitors.
• Works with leadership at Regional Service Centers to forecast client demand, manage / implement formal repair programs, and identify opportunities to drive more service work.
• Manages key indirect relationships with authorized distributors, sales agents, and channel partners. Responsible for driving 3rd party performance including rep addition, subtraction, and / or replacement.
• Approves proposals and order acknowledgements, and executes contracts, purchase orders and amendments pertaining to the execution and delivery of sales agreements, and projects based on delegated amount.
• Approves proposals and order acknowledgements, and executes contracts, purchase orders and amendments pertaining to the execution and delivery of sales agreements, and projects based on delegated amount.
• Manages overall region sales expense budget and manage / approve monthly travel and other expenses.
• Supports account receivables collection for overdue and / or payments at risk.
• Manages sales team and fosters a collaborative environment to extract maximum sales potential through direct and adjacent FLS staff within the service and product business lines.
• Works with, collaborates and supports members of NAMER leadership team, Global Key Account Managers (GKAMs) and Regional and Global Product Line Managers.
• Engages with key client representatives in support of site sales engineers that act as client account managers.
• Monitors region for compliance with Miller Heiman sales methodology, CRM, and Account Plan objectives.
• Monitors, provides internal feedback, and supports improvement processes to improve customer satisfaction and service quality.

Tracks warranty performance and supports organizations efforts to reduce warranty claims.

• Ensures adherence to FLSmidth’s policies e.g., including Safety, Compliance and Rules of Engagement.
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities.

What You Bring

• B.Sc. degree in Engineering discipline (e.g., Chemical, Metallurgical, Mechanical, Electrical, Industrial) preferred and 10+ years of industrial sales background, preferably in mining and minerals, or equivalent combination of education and experience.
• Understanding of pump & hydrocyclone mechanics, operating theory, and value drivers.
• Must be competent in account management, territory planning, negotiating T&C’s / Contracts and be able to organize sales strategies and possess exceptional presentation skills.
• Excellent people skills with the ability to effectively communicate with customers.
• Ability to read engineering / mechanical drawings, flowsheets and understand various processes.
• Knowledge of competitor’s equipment to help define value proposition for FLSmidth offering.
• Must be a self-starter and problem-solver who keeps the customers’ best interests at heart.
• Communicates proactively & regularly with inside sales, product line engineering, and management teams.
• Employee will conduct visits to a variety of mining, mineral processing, metal, chemical, pulp / paper, power & oil / gas sites.
• Travel will include planned and emergency sales calls throughout the assigned territory.
• Work time will be :
• FLS or Home office : 40%
• Customer visit travel : 60%

What We Offer

• Competitive benefit package including health, dental, disability, life, and voluntary insurance options
• Time to recharge through PTO, plus 10 annual holidays, and parental leave
• Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities
• Retirement preparation with a 401(k) and company matching
• Financial support for continuing education
• Annual bonus’s
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email.

About FLS

FLSmidth is the full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact.

With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials.

We are the world’s leading supplier of plants, machinery, services and spare parts to the cement and minerals industries.

To maintain our market-leading position, we invest massively in technological innovation, R&D and training of our 11,900 employees worldwide.

For further information on FLSmidth business and services, visit www.flsmidth.com.

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