Director Provider Relations

Responsibilities

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St. Mary’s is a 229-bed, acute care hospital located in Enid, OK. St. Mary’s Regional Medical Center has served the healthcare needs of northwest Oklahoma for more than 100 years.

We host more than 125 highly skilled physicians offering specialties in Cardiology, Neurology, Orthopedics, Emergency Medicine, Rehabilitation, Laboratory, Women’s Imaging, Wound Care, and more.

Position Summary :

Strategically plans, implements, and leads outreach efforts designed to foster physician alliance and improve relationships within healthcare community markets and service areas.

Grows business opportunities and maximizes referral and redirection opportunities through the development of synergistic partnerships with providers, community groups, and other inpatient / outpatient associations.

Monitors outcomes and participates in performance improvement activities.

Job Duties / Responsibilities :

In conjunction with C-suite, develops outreach objectives based on facility strategic plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses regarding service lines, technology, and physicians.

Provides solutions for increasing the hospitals position competitively within assigned areas.

Performs research on physicians to determine potential for hospital & ambulatory utilization. Oversees creation of a target list of physician contacts whose business is desired by system.

Plans and implements visits to physicians, their staff and other potential referral and business sources. Maintains good account relationships and implements innovative selling ideas and methodologies.

Reports on key activities and communication through company approved CRM tool. Meets company requirements for base level of admissions, surgeries and / or outpatient visits.

Monitors outcomes of volume growth activities to identify process improvement opportunities.

Communicates operational and service issues to hospital leaders and improvements requested or suggested by physicians. Conducts follow-up with all involved in issue resolution.

Qualifications

Requirements :

• Experience & Knowledge :
• Solid knowledge of hospital operating environment needed.
• Minimum of seven years of experience in healthcare sales or network development environment. Experience in physician relations, network, marketing, or business development preferred.
• Thorough knowledge of physician, hospital and healthcare issues including managed care / reimbursement, practice operation issues, credentialing, recruitment, and governance.
• Understanding of standards and laws applicable to physician recruitment, planning and business development.
• Education & Training :
• Bachelor’s degree required. Master’s degree preferred.
• Travel Requirements :
• Significant regional travel is required.
• Skills :
• Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital and market positioning.
• Effective project management and plan execution skills with the ability to respond to multiple competing priorities.
• Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing. Additional languages preferred.
• Capacity to articulate change / value propositions to physicians and their staff and interact with hospital and corporate colleagues regarding compliance and adherence to regulatory guidelines.
• Excellent human relations skills with the ability to impact and influence results.

EEO Statement

It is the policy of the Facility to provide equal opportunity in employment to all employees and applicants for employment.

No person will be discriminated against in employment on the basis of any legally protected characteristics such as race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 and over or as otherwise defined by applicable law), disability or genetic information (including family medical history) or protected veteran status, or any other characteristic protected by applicable Federal, State, or local law.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.

We take pride in creating a highly efficient and best in class candidate experience.

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