Job Description
Job Description
Description :
Provide pro-active clinical support while assisting the clinician in meeting patient care follow up, exam room set up and meeting organizational goals.
- ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following);
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
- Prepares patients for the health care visit by directing and / or accompanying them to the examining room; providing examination gowns and drapes;
helping them to position themselves for the examination and / or treatment; arranging examining room instruments, supplies, and equipment.
Verifies patient information by interviewing patient; reviewing and / or recording medical history; taking vital signs;
confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory test on the premises;
- disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed;
telephoning prescriptions to pharmacies; drawing blood; taking electrocardiograms; removing sutures; changing dressings.
- Educates patients by providing medication and diet information and instructions; answering questions.
- Completes records by recording patient examination, treatment, and test results.
- Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
- Keeps supplies ready by inventory stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs.
- Maintains safe, secure, and healthy work environment by following, and enforcing standards, policies and procedures, federal, state, and local requirements.
- Annotate temperatures for refrigerator, freezer, incubator, and room on a daily basis.
- Autoclave instruments in accordance with daily and monthly cleanings schedules.
- Exam room prepared for receiving patient, including an adequately stocked room.
- Anticipation of preliminary tests. If appropriate, have patient in gown for pelvic, physical, etc.
- Assisting provider with prescribed medication / samples from clinic medication outlet.
- Review and planning of provider scheduling with LPN Care Coordinator.
- Assist LPN / CMA Care Coordinator with referrals, tracking of weekly labs, radiology, EKG’s. Log all positive HCG’s, abnormal cytology reports in appropriate logs.
- Assist provider with minor surgeries and procedures.
- Give Immunizations and injections per provider directive.
- Perform other duties as assigned by Clinical Services Director.
KNOWLEDGE, SKILLS AND ABILITIES
- Must be computer literate and be able to operate Microsoft Word, Outlook, and Excel.
- Must possess good knowledge of office practices.
- Customer service oriented, organized, and diligent.
- Knowledge of medical terminology.
- Must have excellent grammar usage.
- Demonstrates problem solving skills.
- Ability to work effectively and consistently with limited direct supervision.
- Ability to communicate well with staff, physicians and general public.
- Exhibits commitment to effective problem solving techniques when issues arise.
- Good organizational and strong communication skills with the ability to interact with a variety of persons.
- Understanding, courteous, and professional at all times in contacts with patients, visitors, employees, and medical staff.
- Dependable / must have flexible work schedule.
- Neat and friendly appearance.
- Ability to speak Spanish. (preferred)
Requirements :
EDUCATION AND EXPERIENCE
- High School diploma or equivalent
- Current CMA or RMA required
- Must be CPR Certified
- 1-3 years of experience in a medical office or health care setting environment preferred
30+ days ago