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Retail Account Manager Los Angeles Area

Hyroad
Arcadia, California, US
$75K-$90K a year
Full-time

HYROAD is a new, California-based sales, services, and logistics agency in the cannabis industry. We bring brands and retailers together to grow consumers by providing retail sales, marketing, service, and logistics solutions.

We travel this road with our brand partners through a sales-first mindset, providing deep transparency, high levels of accountability within our team, and a portfolio of strong brands that complement each other deeply.

We believe in the importance of strong internal systems and robust training that help our team do what they do best - sell and grow brands!

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity

Our founders shoulder an immense personal responsibility to do right by our brand partners, recognizing that there are major investments in time, funding, employee and family livelihoods, life savings, and life’s work all at stake.

This mentality is the core of how we challenge each other. If a brand is part of HYROAD’S portfolio, it’s because HYROAD truly believes in it.

Every role within the HYROAD organization is either directly selling or in some way helping the sales team sell.

We also believe that employees should be rewarded for performance, have opportunities to grow within the organization, and have personal ownership in HYROAD through employee equity (profits interest) compensation.

We’re not trying to become the largest cannabis sales, services, and logistics agency in California. Instead, we’re on a mission to become the best, most desired, and most sought after agency in cannabis.

Hyroad Perks?

Remote Work

Paid Holidays from DAY ONE

Insurance benefits are effective the first of the month following or coinciding with the date of hire. Medical, Dental & Vision

PAID vacation days- Unlimited vacation policy

Equity Compensation (profits Interest)

Car mileage allowance

Phone allowance

Open Door policy

POSITION : Retail Account Manager - Los Angeles Area

LOCATION : Remote

Reports to : Director Of Sales

Job Type : Full Time

$75,000 - $90,000 base salary per year + commission

Summary

Responsible for building and maintaining strong relationships with retail partners, understanding their needs, and providing excellent customer service.

Managing day-to-day issues, such as dispensaries, ensuring the successful distribution and sale of their products.

Duties And Responsibilities

  • Directly manage the Retail Execution Representative in your territory. The Retail Execution Representative is responsible for demos, staff education and incentives, and secondary sales assistance.
  • Possess excellent oral and written communication skills.
  • This role is not intended to be performed from behind a computer.
  • Have a proven record in embracing the power of regularly visiting retail vs. an overreliance on email, text, and phone calls.
  • Be motivated by success, solving problems, achieving goals, embracing SOPs, and building long-term relationships.
  • Possess strong negotiation, prioritization, and time management skills.
  • Present weekly sales updates to sales leadership.
  • Utilize and take action upon CRM, an easily digestible and actionable data center for the sales team.
  • Develop a strong understanding of AR SOPs, identifying red flags for action with retailers.
  • Grow existing retailers in both revenue and distribution by understanding how their needs fit into HYROAD’s brand partner offerings.
  • Build and maintain close personal relationships with retail partners.
  • Train, manage, coach, and develop Retail Execution Representative.
  • Embrace cadenced 1 : 1s with Regional Sales Director to review KPIs, gaps to goals, and facilitate personal development.
  • Understand how to foster high levels of service by understanding accounts’ needs and how they can be specifically catered to.
  • Present sales presentations to retailers.
  • Be adept at rebuttals for pushback from buyers, front desk workers, security, and budtenders. When we get a no we don’t just move on to the next brand.
  • Embrace retail visit checklist that ensures that every visit is as successful as possible and that follow ups are executed.
  • Implement merchandising standards.
  • Create and improve upon organizational and brand partner SOPs.
  • Operate with a sales-first mentality.
  • Possess a deep understanding of the tactical retail strategies of merchandising and pricing.
  • Must live in your territory.

EDUCATION and / or EXPERIENCE

Bachelor’s Degree or experience equivalent

Candidates are PREFERRED who offer the following :

  • Cannabis industry experience required
  • 3+ years cannabis sales experience
  • CRM experience
  • 1+ year experience managing teams
  • Google Suite : slides, sheets, docs, email required
  • Distribution experience a plus
  • Alcohol industry experience a plus

Language Skills

  • Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

PHYSICAL DEMANDS

  • Must have finger dexterity, ability to use keyboard
  • Must be able to sit / stand at a desk for multiple hours at a time
  • Rarely require kneeling, bending, squatting
  • Ability to push and pull up to 50 pounds
  • Reach, stoop, and lift office files, records, or reports typically weighing 20 pounds or less
  • Must be available to overnight travel when required
  • Must be able to effectively communicate with others
  • Must have good vision and be able to operate a computer, calculator, telephone, copier
  • Must be able to stand and / or walk for long periods of time
  • Must have a valid driver’s license and must be able to drive for extended periods of time

PERFORMANCE MEASUREMENTS

The performance of the employee will be measured based on the following main factors :

  • Personal growth - Each year there will be professional goals developed and agreed to by the manager and supervisor.
  • Creativity - This will be evaluated by how active the manger is in participating in advancing the business through new and innovative ideas.

Equal Opportunity Employer / Minorities / Females / Disabled / Veterans Declaration : The Company is an Equal Employment Opportunity / Affirmative Action Employer / Veterans / Disabled (EEO / AA / Vets / Disabled) Employer, it is the Company's policy to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.

This is a remote position.

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2 days ago
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