Catering Sales Manager - Washington Hilton

The perfect combination of elegance and luxury, the Washington Hilton is seeking a creative Catering Sales Manager to join their team! Find our historic hotel within blocks of Dupont Circle and Adams Morgan.

The White House and National Mall are less than two miles away. With 1,107 guest sleeping rooms and 118,000 square feet of meeting space, the possibilities are endless.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

What will I be doing?

As Catering Sales Manager , you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business.

Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts.

Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events.

Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his / her experience.

Essential Functions

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

• Go Hilton travel program : 100 nights of discounted travel.
• Access to your pay when you need it through DailyPay.
• Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents.
• Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications.
• Flexible shifts and days off.
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare.
• Mental health resources including free counseling through our Employee Assistance Program.
• Best-in-Class Paid Time Off (PTO).
• 401K plan and company match to help save for your retirement.
• Available benefits may vary depending upon property-specific terms and conditions of employment.

Work Locations

Washington Hilton

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Catering and Event Services

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