Part Time Stock Associate

Position Overview :

Drives store revenue through proper shipment processing and merchandise control. Assists management in organizing and maintaining the stock room, including back stock of merchandise, shipment and supplies.

Supports store team with clients by helping where needed and keeping the salesfloor, stock room and desk replenished, organized, neat and clean.

Primary Responsibilities / Accountabilities :

• Meets Company / Divisional stock processing expectations through time management, organization and adherence to Ann Taylor stock processing practices (50%)
• Maintains back room organization by processing receipts and transfers efficiently, organizing merchandise by product category, and executing transfers, markdowns, MOS and customer online orders (30%)
• Maintains a clean, safe store environment (10%)
• Understands the Ann Taylor culture, and ensures compliance with all Ann Taylor Values & Practices, and store operational standards (10%)
• Additional responsibilities as assigned by Store Management

Revenue Generation :

• Ensures new product is on the floor and available to clients within 24 hours of receipt
• Processes merchandise into and out of stock without error
• Protects company assets by following all Loss Prevention standards in the processing of shipment, transfers of product and maintenance of the back room organization
• Completes price changes on salesfloor / stock room within 24 hours

Client Experience :

Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC.

service experience standards

• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
• Addresses client concerns, coming to resolution when possible, and involving management where appropriate
• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
• Takes ownership, solicits and incorporates feedback for professional growth and development Consistently receives positive, unsolicited client feedback
• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
• Embraces our values and behaviors and inspires team by leading by example through his / her words and actions Supports an environment of learning and trust by acting as a positive role model
• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations :

• Completes opening / closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise and accessories;
• recovering the store and styling rooms; straightening; folding; processing shipment including but not limited to : unpacking, hanging, steaming;
• cleaning including but not limited to : dusting, vacuuming, and removing trash; executing Store Sets and visual merchandising moves;
• setting up sales and signage / marketing updates; and completing prices changes; filling in cash wrap; processing holds for clients;

returning expired holds to floor; ticketing merchandise including damages; setting up shoe / sales racks, etc.

• Articulates and understands the difference between old and new receipts, organizes and processes them accordingly
• Executes transfers and processes merchandise transfers, MOS, damages, online orders accurately and in a timely manner
• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
• Effectively and logically organizes and labels merchandise and supplies in stockroom according to Ann Taylor standards, to provide accessibility and accommodate new receipts
• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business (e.

g., flexibility in scheduling, minimum two hours prior to store opening or two hours after store closing, etc.)

Reviews Bulletin Boards daily

Technical Expertise :

• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
• Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
• Operates and understand the functions of the PDT
• Navigates through all functions on the ISP system related to merchandise management
• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
• Is familiar with and performs register transactions (e.g., sales, send sales, returns, exchanges, payments)

Product / Brand Management :

Understands and can clearly articulate the Company’s brand positioning, including : the uniqueness of all expressions of ANN INC.

current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

• Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
• Participates in and attends Store Meetings
• Proactively uses associate education tools to build product and styling knowledge with his / her peers
• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction.

Represents the brand by adhering to ANN INC.’s dress code guidelines

Packages and wraps client purchases according to ANN INC. standards

Position Requirements :

• Client Service : Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
• Follow Directions : Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
• Merchandising : Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
• Communication : Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
• Organization : Ability to maintain the organization of the stock room to include back stock of merchandise, supplies and shipping materials
• Accuracy : Ability to handle cash and provide change without error
• Schedule : Remains flexible in scheduling that meets the needs of the business
• Physical : Ability to lift and carry up to 20 pounds, Maneuver effectively around sales floor and stock room

Educational Requirements and Experience :

• Minimum Requirements : High School Diploma or GED
• Minimum one year stock associate or relevant experience in the services industry with proven results

Location :

Store 0874-Oakridge Mall-ANN-San Jose, CA 95123

Position Type : Regular / Part time

Regular / Part time