Senior Program Coordinator, Graduate Student Success Center (Student Services Professional III)

Job Title

Senior Program Coordinator, Graduate Student Success Center

Classification

Student Services Professional III

AutoReqId

540363

Department

Graduate Studies

Sub-Division

Undergraduate Academic Programs

Salary Range

Classification Range $5,276 - $7,517 per month

Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,539 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday Friday, 8 : 00 AM 5 : 00 PM; Occasional early morning, evening and / or weekend hours.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students.

As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs.

At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities.

As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.

We are continuously seeking individuals from various career disciplines that share the University’s mission and core values.

We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position :

The Office of Graduate Studies is the central resource for graduate education on our campus. It provides leadership and support for graduate program curriculum development, offers guidance for state regulations and university policy, administers scholarship and fellowship programs for graduate students, provides academic support and services through the Graduate Studies Center in Langsdorf Hall, hosts graduate student events, provides graduate advisor support and leads graduate student success initiatives.

Working closely with campus partners, the office oversees admissions, enrollment, degree progress and graduation to provide comprehensive support for all graduate students.

We seek an exceptional individual to join our team as the Senior Program Coordinator, Graduate Student Success Center (Student Services Professional III).

The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Senior Program Coordinator of the Graduate Student Center (GSC) works in collaboration with the Executive Director for Graduate Studies and the Graduate Studies team to support graduate student success by providing essential academic graduate student services.

The Senior Program Coordinator will work in several key areas aligned with the university’s strategic plan and Graduate Studies’ mission, including eliminating equity gaps and building pipelines for underrepresented students, supporting graduate degree retention and completion, enhancing the graduate Titan experience and connection to the university, and fostering community engagement efforts.

The position will lead the center student assistants and staff advisors, oversee center activities, recruitment, and track expenses.

Will serve as a resource for prospective graduate students by providing advising, information, and assistance in applying to graduate school.

Helps students make connections to program advisors, university resources, and information about how to succeed in graduate school.

Develops and implements an orientation program and onboarding resources for graduate students, including outreach and recruitment strategies.

Organize and facilitate graduate workshops and events that help graduate students succeed in their programs, assist in career development, or create a unifying identity for graduate students.

Develop and implement a communication plan with students, such as a graduate student newsletter. Coordinate awards and scholarship program.

Collect and analyze data in support of the center’s efforts. Other duties as assigned.

Diversity Statement

A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable :

• What diversity means to you.
• A description of your experiences with a diverse range of individuals.
• A description of how issues of diversity have impacted you personally or professionally.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field.

A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.

A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public.

Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters.

Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals.

Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Advanced degree (Master’s or Doctorate Degree) in related area. Experience in student services in higher education. A history of progressively expanding responsibilities.

License / Certifications

A Valid California Driver's License.

Special Working Conditions

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive.

Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee / applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application / resume must be received by electronic submission on the final filing date by 9 : 00 PM (Pacific Standard Time) / midnight (Eastern Standard Time).

Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (., H1-B Visas).