Branch Manager

Job Description

Job Description

Company Overview :

We are a Michigan-based staffing agency with over 30 locations across 5 states. As an independent agency, we take pride in our local ownership and commitment to serving our communities.

We excel at sourcing both skilled and unskilled temporary positions in manufacturing, light industrial, warehouse and production environments.

Our mission is simple : DO GOOD. We strive to make a positive impact on our co-workers, with our candidates and clients, and in our communities every day.

Position : Branch Manager (Full Time)

Compensation : $55,000+ Full benefits package & Quarterly Bonus

Location : Grand Rapids, MI

This Branch Manager role is all about building a strong team and keeping things running efficiently. You'll be involved in various aspects, but the core focus is on client satisfaction and building long-term relationships.

You'll guide your team, manage operations, and collaborate to achieve our branch goals. It's a hands-on role where we work together to make things happen.

Responsibilities :

Responsible for overseeing and managing Recruiter activities :

• Works alongside internal staff to ensure weekly KPIs designated by the Director of Recruiting are met.
• Conducts training for new hires and the ongoing development and coaching of staff.
• Oversees applicant flow to ensure placements

Responsible for overseeing and managing day-to-day branch activities :

• Demonstrates ability to perform every operational task within the branch. Will actively participate in sourcing, interviewing, and placing applicants as needed.
• Completes I-9 and E-Verify audits daily to ensure 100% accuracy and follows up on any open E-Verify cases.
• Ensures 90% job postings are on the job board and decides which job postings to boost to other online job sites.
• Achieves and maintains a 4.5+ Google Review rating by encouraging the team to get reviews from all satisfied workers every day.
• Sources, organizes, and leads at least one community involvement every month.
• Maintains communications and collaboration with other departments.
• Provide consistent communication with clients ensuring client retention.
• Assists with payroll associated processes in order to provide a solution within 2 hours for client and Workers for timesheets, payroll corrections, and missing hours.

Responsible for overseeing Client activities :

• Categorizes, prioritizes, and assigns orders to ensure that orders are successfully filled within 2 days.
• Ability to travel to clients and attend off-site meetings at least once a week.
• Works with Business Development Manager to understand and fulfill recruiting requirements of new and existing clients.

Key Character Traits We Value :

• Grit : Perseverance, determination, and resilience.
• Curiosity : A desire to learn and adapt in a dynamic industry..
• Humility : A willingness to listen, learn, and grow.

Required Skills

• Bachelor's in Business, Human Resources, Education, Psychology or a related field.
• At least 2 years of related staffing / management experience.
• Understands the staffing industry and has the ability to build strong relationships with clients.
• Possesses a deep understanding of client job positions, expectations and requirements.
• Relatable experience as a recruiter or other relevant staffing role.
• Possesses high levels of detail, motivation, self-direction, and initiative.
• Strong leadership skills with the ability to mentor internal staff.
• Ability to manage multiple projects simultaneously.
• Must be able to work a flexible schedule. (arrive to work early or stay late as needed.)
• Must have a valid drivers license.
• Must be willing to participate in continuous education and training.
• Bi-lingual (Spanish / English) preferred.

Why Join Us?

• Impact : You’ll make a difference in people’s lives by connecting them with meaningful employment opportunities.
• Growth : We offer professional development and advancement opportunities.
• Community : Be part of a company that genuinely cares about its communities.

If you’re ready to contribute to our mission and thrive in a dynamic environment, we’d love to hear from you!

Apply now and let’s DO GOOD together!