Lead Warehouse Technician

Job Description

Job Description

Job Title : Lead Warehouse Technician

Department : Operations

Supervisor : Warehouse Supervisor

FLSA Status : Hourly Non-Exempt

Position Summary :

The Warehouse Lead plays a critical role in overseeing daily warehouse operations, ensuring efficiency, accuracy, and safety. This role acts as a liaison between warehouse associates and management, coordinating tasks, monitoring productivity, and assisting with training and problem resolution. The ideal candidate has strong leadership skills, attention to detail, and a hands-on approach to warehouse operations. The Lead Warehouse Technician is also expected to operate warehouse equipment safely and efficiently.

Duties & Responsibilities :

• Supervise and support daily warehouse operations such as receiving materials, picking, packing, shipping, and inventory control.
• Assign tasks to warehouse staff and monitor performance to meet productivity goals.
• Train new employees and coach team members on safety procedures, operational policies, and equipment use.
• Ensure compliance with company safety policies and procedures.
• Maintaining accurate and complete material and inventory records
• Coordinate with other departments (e.g., logistics, purchasing, customer service) to ensure timely order fulfillment.
• Operate forklifts and other warehouse equipment safely and efficiently (forklift certification required).
• Report operational issues and employee performance to the Warehouse Manager.
• Transact all aspects of Materials Management and Inventory Control functionality using the SAP MM and PM modules of the computerized management system.
• Goods verification and receipt.
• Positive Material Identification (PMI) practices.
• Inspect materials for damage and / or defects and confirm technical attributes meet requirements.
• Actively document and track incorrect part attributes and vendor related issues for resolution through the Nonconformance Report (NCR) process.
• Provide quality and timely service to customers at the warehouse counter / window.
• Issue materials to workorders or cost centers as defined on material reservation or picklist.
• Perform physical inventory counts in accordance with the documented cycle count procedure and schedule.
• Manage non-stock materials and direct charge items.
• Small package delivery to the refinery units.
• Support the material preservation process.
• Safe and effective operation of a forklift, Wave, and other lift assist devices.
• Complete daily equipment and weekly warehouse safety audits in accordance with HSEQ Assurance Plan.
• Utilize Microsoft Windows applications (Excel, Word, Outlook) in everyday work.
• Communicating effectively with refinery personnel regarding materials, inventory levels, and inventory control.
• Hazardous Materials Awareness and completion of required training(s).
• Work in a variety of settings from office to warehouse to field installations in all types of weather as needed for effective materials management and inventory control.
• Kit and stage materials as required to support Maintenance execution schedule.
• Actively participate in meetings, group discussions, and company / site safety programs.
• Support turnaround and project activities as applicable.
• Participate in company training and development opportunities.
• Maintain a high level of housekeeping and 5S (sort, set in order, shine, standardize, and sustain) in all areas of the Warehouse.
• Miscellaneous tasks as assigned.

Deliverables :

Badge In / Out :

Accurately tracking your time on site is crucial for all locations. Please ensure you badge in and out every time you arrive and depart. Following others in or out without badging is strictly prohibited.

While all sites require strict adherence to this process, Track sites have heightened protocols for tracking attendance. However, this practice is equally important at all locations for maintaining accurate time records and time sheets. Your cooperation in adhering to these procedures is essential and appreciated.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

High School diploma or equivalent required. Associate or bachelor's degree preferred.

Language Ability :

Good interpersonal and communication skills, both written and verbal. Ability to communicate effectively with teammates, managers, directors, and clients. Must be able to communicate effectively via electronic and digital mediums including email, telephone, text message, and Microsoft Teams. Must be fluent in English.

Math Ability :

Must be able to perform basic arithmetic. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills :

Basic computer skills include being able to use email, internet, Enterprise Resource Planning (ERP) software, databases, Microsoft office suite, and other programs.

Certificates / Licenses :

Valid driver's license and ability to travel to other company offices and job sites within the United States and across state lines.

Supervisory Responsibilities :

This position is responsible for coordinating a team of warehouse technicians. Supervisory responsibilities include coordinating technician schedules to ensure proper staffing levels, tracking technician performance and productivity, and enforcing client and Insight Environmental policies.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The primary working environment is an indoor warehouse with limited temperature control. Weather and temperatures can sometimes be unfavorable. Winter gear is provided. There will be occasional exposure to outdoor areas and uneven walking / working surfaces when retrieving materials from other areas on the jobsite.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is required to stand, walk, sit, crouch, bend, twist, and reach. Employees are required to stand and / or walk for most of the workday. Must be able to lift and / or move up to 50 pounds unassisted – there may be instances where heavier weights are required to be moved with the use of assistance devices such as a pallet jack. Must have full function of both hands. Must be able to drive and / or ride in a vehicle for extended periods of time.

Position Details :

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.