Job Description
Job Description
T. P Key & Associates LLC is an agency located in Roswell, Georgia. Our agency owner, boasting a decade of experience, has created a culture that values support and collaboration.
Each team member is provided with their own office space, and our collective goal is to expand to a second location by the end of 2024.
Join us in building something extraordinary and be a part of a team committed to success.
As a Licensed Insurance Customer Service Representative at T. P Key & Associates, you'll play a crucial role in our commitment to education, communication, and customer satisfaction.
This position involves serving a diverse clientele, working with cutting-edge technology, and contributing to a collaborative and supportive team environment.
With our competitive commission structure, candidates can make an additional 10% commission with any new business sold .
Join our team if you're seeking a role as a Licensed Insurance Customer Service Representative who values feeling supported and continuous growth.
T. P Key & Associates is committed to providing a supportive and challenging environment where your contributions matter.
Benefits
Annual Base Salary Based on Experience
Evenings Off
Paid Time Off (PTO) after 6 Months
Weekends Off
401k Plan After 1 year
Advancement Opportunities
Continuing Education Opportunities
Professional Work Environment
Equipment Provided
Pet-Friendly Office
Performance Bonuses
Monday - Friday (8 : 30am - 5pm) Work Schedule
Weekly Team Meetings
Weekly One-on-One Meetings
Paid Mileage for Travel
Responsibilities
- Nurture strong customer relationships and aim to increase client retention and product loyalty.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
- Issue Insurance Documentation (COI, ID cards, etc.)
- Answer incoming phone calls and schedule appointments.
- Attend one social event every month to help build client relationships and expand business.
Requirements
- Must have a Georgia Property and Casualty License with 1+ years in the insurance industry is Required. Sales experience is a BONUS.
- Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
- Assess incoming tasks, requests, and inquiries to determine their level of urgency and importance, effectively managing time and resources to meet client needs.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
- Consistently uphold a polished and professional appearance, adhering to the company's dress code for a business environment.
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Use a customer-focu...
Customer Service Representative
As a LoadUp Customer Service Representative, you will serve as the first contact point for our Loader teams and consumers. We offer a dynamic, transparent work environment where innovative ideas thrive, and teamwork is key to providing exceptional service to our customers. LoadUp is a fast-growing c...
Lead Customer Service Representative
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Bilingual Licensed Insurance Sales Representative
Local Allstate Agency located in Alpharetta, GA has an immediate opening for a Licensed Insurance Professional. Present and explain insurance policy options that meet each potential customer's needs and close sales. Drive sales among existing customer's by cross-selling insurance products. We are lo...
Customer Service Representative III
Customer Service Representative III. O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Provide exceptional customer service to Internal and Independent customers as part of the SPS Value Proposition. Possess exc...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Lead Customer Service Representative
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Retail Customer Service Representative/cashier
RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. MAJOR RESPONSIBILITIES – RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER:. Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction. Sincere interest in helping customers...
Customer Service Representative (Loan Consultant II)
Cash handling; computer skills; customer service skills. The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be ...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...