Business Development & Customer Service Representative

Pittsburgh Firm Hiring!
Pittsburgh, PA, US
Full-time
We are sorry. The job offer you are looking for is no longer available.

We are currently seeking a highly motivated customer-focused individual to join our team as a Business Development & Customer Service Representative.

This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers.

If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.

Business Development & Customer Service Representative Responsibilities :

Identify and develop new business opportunities through customer outreach and prospecting.

Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact.

Understand clients' needs, challenges, and goals, and offer tailored solutions to meet their requirements.

Collaborate with cross-functional teams to ensure seamless delivery of products / services and customer satisfaction.

Conduct market research and competitor analysis to identify trends and opportunities for business growth.

Prepare and deliver persuasive presentations and proposals to potential customers and clients.

Follow up on leads, inquiries, and sales opportunities to convert prospects into customers.

Maintain accurate customer records, track sales activities, and generate reports as needed.

Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.

7 days ago
Related jobs
Family Dollar
Clairton, Pennsylvania

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

PeopleScout
Hampton Township, Pennsylvania

Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...

Clear
Pittsburgh, Pennsylvania

Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...

PNC Bank NA
Pittsburgh, Pennsylvania

Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which...

Intuit - TurboTax
Pennsylvania, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Ivalua
Pittsburgh, Pennsylvania

Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and service...

Intuit - TurboTax
Pennsylvania, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

American Red Cross
PA, US
Remote

Senior Business Development Representative will originate and implement strategies to expand our national footprint in the Cell & Gene Therapy industry while diversifying sales portfolio and improving revenue targets through customer engagement in the Biotherapies, Pharma and Hospital market. Lookin...

Intuit - TurboTax
Pennsylvania, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Anthony Hunt - State Farm Agent
Pittsburgh, Pennsylvania

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. As a State Farm team member for Anthony Hunt - State Farm Agent, you wil...