AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and / or procure their raw materials, components and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail on time and on budget.
With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.
Learn more about AIT Worldwide Logistics, our culture and core values in action here .
The successful candidate will be responsible for inbound and outbound calls, as well as responding to internal and external emails, including Freshdesk tickets.
Operating in a fast-paced environment, you'll thrive on the challenge, ensuring efficient filing of both warranty and non-warranty claims with manufacturers.
Preparing detailed quotes and invoices, your precision and swiftness will be paramount, especially during our bustling peak seasons, such as fitness and outdoor pursuits.
Maintaining a high level of productivity in daily tasks is essential for delivering exceptional customer service. With a deep understanding of our client services, you'll adeptly communicate with both team members in the customer service department and our valued clientele.
It's an opportunity to contribute meaningfully to a vibrant team and grow within a supportive environment.