Area Facilities Manager - Towson Town Center / Columbia

Area Facilities Manager

The ideal Area Facilities Manager is highly networked, customer focused, richly experienced, skilled, motivated, results oriented, uses good judgment in all decisions and actions and is committed to providing outstanding customer service every day. Working at Nordstrom as a Facility Manager, you'll wear many hats you'll be a mentor, your team's biggest fan, as well as a driver of business.

A day in the life...

• Establish and maintain a safety-first culture by maintained, clean, comfortable, and well-portfolio and driving safe work practices, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior. Drive and promote safety culture within portfolio including subcontractors, suppliers, and visitors.
• Responsible for performance of team of technicians, vendors, and suppliers over multiple locations to perform maintenance and repair on equipment and facilities systems
• Establish relationships with site leads, regional leadership, and business partners to establish trust and credibility in the delivery of FM services
• Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations
• Ensure customer satisfaction in the delivery of Facility Management services and provide leadership to increase customer satisfaction
• Ensure that planned and scheduled monthly, quarterly, semi-annual, and annual Preventive Maintenance on both critical and non-critical equipment is completed.
• Act as point of contact with site occupants, property management / landlords to coordinate FM activities and ensure company and customer needs are met
• Support the business by developing and implementing standard operating procedures (SOPs) and preventive maintenance schedules (PM) to support all areas
• Respond to emergency calls as necessary
• Possess technical knowledge of HVAC, Vertical Transportation, Restaurants, Entry / Signs, specialty systems (i.e., security, fire alarm) MEP and other building elements
• Help leadership drive volume and achieve operational goals such as store sales volume or fulfilment delivery timeliness and accuracy.

You've got this if...

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Maryland : 76,500.00 - 126,500.00 USD Annual This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.