Job Description
Position Title : Operations Supervisor
Shift : 3rd
Company : Leadec
Purpose :
The primary role is to provide leadership, support and knowledge to Team Members to proactively identify opportunities for continuous improvement.
Transfer technical operational knowledge through coaching and mentoring.
- Essential Duties and Responsibilities :
- Actively leads by example and coaches Team Members to abide by all Leadec and customer safety policies and procedures.
- Maintains relationships with Team Members and customers.
- Effectively manages service delivery of existing business for scope of work (SOW).
- Actively participates in the customers' business initiatives and develops and implements plans to meet customer needs and expectations.
- Effectively communicates necessary information and status updates to the manager.
- Participates in meetings and walk-through with site management team and / or the customer.
- Prioritizes work and allocates resources to meet changing customer requirements
- Operates within the Leadec's Values (Professionalism, Respect for Individual, Colleagueship, Openness, Reliability and Integrity) to promote an overall positive culture.
- Focuses on resource utilization, continuous improvement, measurement and audit.
- Produces and administers all required documentation and follows up with both internal and customer needs to ensure task completion meets expectations.
- Ensures compliance with applicable policies, laws in the countries, states and communities in which we operate.
- Perform other duties as assigned or as may be necessary.
- Requirements :
- Experience in supervision or management is preferred.
- Effective interpersonal communication skills.
- Ability to learn industry standards and best practices.
- Strong work ethic.
- Strong leadership skills.
- Possess a strong customer service mentality.
- Intermediate computer skills. (Microsoft Office)
- Strong organizational and planning skills.
- Experience working in a union environment is beneficial. (Site specific)
- Physical Requirements :
The following physical demands described here are representative of those that must be met to successfully perform the key actions of job :
The employee is required to talk and / or hear in an industrial setting (noise level is moderate). The employee is frequently required to stand and walk on concrete surface from 8-12 hours.
The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Vision requirements : close vision, distance vision, peripheral vision, and depth perception and focus adjustment.
Job Location - Spring Hill, TN
Work Remotely