Part Time Front Desk Wellness Membership Advisor (WMA)

Overview

Elements Massage of Crofton are looking for an engaging and outgoing personality to join our team as a part time Wellness Membership Advisor (WMA).

WMA's are crucial in creating a positive and welcoming experience for our clients. If you are looking to positively change the lives of clients in a meaningful way, then look no further! Starting Pay $15 - $17 per hour depending on experience.

Here's what we are looking for :

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• Ability to travel between both Crofton & Edgewater studios with reliable transportation
• Flexible availability preffered

Responsibilities

• Deliver a great client experience by executing our industry leading Service Path in order to sell memberships, gift cards, session upgrades, and provide information about Elements effectively
• Maintain a clean and organized reception / lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties for overall cleanliness
• Be a team-player who is respectful, kind and thoughtful collaborating with therapists, estheticians and fellow WMA's
• Exude excellent customer service skills by welcoming clients with a warm and friendly attitude
• Manage the studio's appointment scheduling system, billing and processing systems and phone inquiries

Qualifications

• Prior customer service experience preferred; experience in selling memberships or services in person to potential clients.
• Familiarity with modern office tools and systems such as Excel, and Microsoft. Scheduling and payments are all processed with easy to learn computer programs (MindBody).
• Reliable Transportation
• Must be available to work at least 3 shifts every week with one shift being on Saturday, Sunday or both

Enjoy working in a calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance

FREE monthly massage or facial at the studio

Paid Time Off

Legal Disclaimer

2023 Elements Therapeutic Massage, LLC ( ETM ). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.