ASSOCIATE, COMMUNICATION SERVICES: FULL TIME EVENINGS

ASSOCIATE, COMMUNICATION SERVICES : FULL TIME EVENINGS-24000029

Administrative / Clerical / Professional

Primary Location

MO-Columbia

Schedule

Full-time

Shift

Variable

Unposting Date

Ongoing

Description

SHIFT AVAILABLE :

Monday through Friday 2PM to 10PM. Some weekends and some holidays.

DEPARTMENT : Telecommunications

SALARY : $14.00 - $21.18 / HR

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital and over 50 specialty clinics located throughout the region.

As an MU Health Care employee, you’ll be part of an exceptional team committed to our mission of saving and improving lives.

Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

BASIC FUNCTION AND RESPONSIBILITY

CHARACTERISTIC DUTIES

Maintain assigned post in hospital lobbies or switchboard offices. Cordially greet visitors and patients. Ascertain patient and / or visitor needs, answer questions, give directions, and / or assist as needed.

Answer and direct incoming calls to the health system and to the hospital(s) emergency response line, send notifications, and respond to alarms and emergency response protocol as required.

Provide monitoring and notifications related to various regulatory and security systems; including but not limited to, fire alarm, medical gas (oxygen, vacuum, and medical air), access intercom system, closed circuit television, intrusion alarms, panic / duress alarms.

Perform required tasks related to visitor check in processes. Complete vetting processes and issuance of identification to visitors per visitation policy and utilization of computer systems.

Verify employee, vendor, and visitor badges. Assist vendors as needed.

Monitors the overall appearance of the hospital entrance. Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary.

SUPERVISION RECEIVED

Supervision is received by assigned supervisor or department designee

SUPERVISION EXERCISED

None

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including nine holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefits .

Qualifications

MINIMUM QUALIFICATIONS

One year of related, clerical, or customer service experience, education may be used in lieu of experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation.

The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and / or move objects above the shoulders and below the knees.

The employee may be required to move objects up to 10 lbs.

PERFORMANCE EXPECTATIONS

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job;

however, completion of these duties is a measure of successful performance. Employees of this job classification are subject to quarterly performance reviews.

Basic function, responsibilities and characteristics duties may change at any time with or without notice.

Equal Opportunity Employer

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.

This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.