Customer Service Representative - State Farm Agent Team Member

KIMBERLY PARKS - State Farm Agent
Tucker, GA, US
Full-time

Job Description

Job Description

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with KIMBERLY PARKS - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Willing to obtain Property & Casualty Producer License
  • Willing to obtain Life & Health Producer License

BENEFITS :

  • Hourly pay plus commission / bonus
  • Growth potential / Opportunity for advancement within my office
  • Paid time off (vacation and personal / sick days)
  • Health benefits
  • Valuable career-building experience
  • Licensing reimbursement after 3 months
  • 19 days ago
Related jobs
Promoted
Jeremy Higginbotham - State Farm Agent
Lawrenceville, Georgia

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for....

Promoted
Kaitlin Ponce - State Farm Agent
Atlanta, Georgia

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Schedule appointments, identify customer needs, and market appropriate products and services while providing prompt, accurate, and friendly customer service. If so, you may want to consider join...

Clyde Hill - State Farm Agent
Atlanta, Georgia

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Grant Nations - State Farm Agent
Brookhaven, Georgia

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...

Kraig Streetman - State Farm Agent
Suwanee, Georgia

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Rich Ziegler - State Farm Agent
Johns Creek, Georgia

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Peyton Pettus - State Farm Agent
Walton Co./Oconee Co./Athens area locations, GA, US

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Nathaniel Ellis - State Farm Agent
Atlanta, Georgia

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Ed Cook - State Farm Agent
Lilburn, Georgia

As a State Farm team member for Ed Cook - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. State Farm Insurance Agent located in Lilburn, GA is seeking an outgoing, career-oriented profess...

Domino's Franchise
Suwanee, Georgia

As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. Bulk product deliveries are made two to three time per week, and require unloading by team members. As such, enthusiastic customer communication, positive personality, and punc...