A company is looking for a Principal Customer Success Program Manager.Key Responsibilities : Develop programs and systems to support the global Customer Success strategyOperate autonomously and own end-to-end program alignment with delivery teamsPartner with business and technology teams on priorities and requirementsRequired Qualifications : 8+ years of experience in strategy, operations, or program management within a Customer Success organizationBachelor's DegreeProficiency in software and collaboration tools (SFDC, Jira, Confluence, Asana)Mastery of analyzing data trends for operational risks and efficienciesKnowledge of project management methodologies and tools, Agile development, and user-centered design
Customer Success Manager - Public Sector (State and Local)
Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into "lifelong OneStream customers. The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success. In this role,...
Customer Success Manager Shared Success
A company is looking for a Customer Success Manager, Shared Success (Remote). ...
Strategic Customer Success Manager
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
Customer Success Manager Experiences
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Major Customer Success Manager
The Major WE Customer Success Manager also orchestrates issue resolution on behalf of the customer and is often the primary point of contact working with other teams behind the scenes to deliver on the customer promise. The Major WE Customer Success Manager will play a key role in migrating customer...
Customer Success Manager 2
A company is looking for a Customer Success Manager 2 in a remote position. ...
Customer Success Account Manager
B2B account management, pre/post-sales engineering, customer success, professional services or a similar customer-facing role with 3+ years of experience managing enterprise accounts/relationships in a SaaS/DaaS environment. In this role, you will be fully responsible for strategic planning, custome...
Principal Program Manager - Community Engagement - Washtenaw County
Reinforces visibility, influence and reputation through community outreach, partnership programs, giving campaigns, grant programs and other charitable initiatives. Provides guidance to team members to support a community engagement program. Implements ongoing process improvements to improve efficie...
Customer Success Manager
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
Principal Program Manager - Community Engagement - Washtenaw County
Reinforces visibility, influence and reputation through community outreach, partnership programs, giving campaigns, grant programs and other charitable initiatives. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century. At DTE, we take great ...