Senior HR Service Center Specialist
POSITION SUMMARY :
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
The Senior HR Service Center Specialist is responsible for providing advanced HR support and guidance to employees and management on various HR-related matters.
They will manage employee inquiries and transactions related to HR policies and programs, including benefits, compensation, and employee relations.
They will also sit down with employees to answer benefits questions, provide guidance on open enrollment, and address HR concerns to ensure a positive employee experience.
The Senior HR Service Center Specialist will work closely with the HR team to support a positive employee experience.
Position : Senior HR Service Center Specialist
Department : Human Resources
Schedule : Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES :
- Manage employee inquiries and transactions related to HR policies and programs, including benefits, compensation, payroll, and employee relations.
- Provide guidance and support to employees and managers on HR-related matters.
- Conduct intake and assessment of employee requests, including eligibility determination and required documentation.
- Coordinate HR-related communications between employees, managers, and third-party vendors.
- Review and approve HR-related transactions in accordance with company policies and applicable laws.
- Provide training and support to junior HR Service Center associates on HR-related topics.
- Act as a subject matter expert on HR-related systems and technology, including HRIS and case management tools.
- Monitor HR-related trends and metrics to identify opportunities for process improvement.
- Ensure compliance with all applicable HR-related laws and regulations.
- Work with Payroll to resolve payroll issues and discrepancies.
- Sit down with employees to answer benefits questions, provide guidance on open enrollment, address HR concerns, and ensure a positive employee experience.
JOB REQUIREMENTS
EDUCATION :
Bachelor's degree in HR, business administration, or related field.
EXPERIENCE :
5+ years of experience in HR, with at least 2 years in a Senior HR Service Center Associate or similar role.
KNOWLEDGE AND SKILLS :
- Strong understanding of HR-related topics, including employee relations, performance management, benefits, compensation, and employment law.
- Excellent interpersonal and communication skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Experience with HRIS and other HR-related software.
- Experience leading HR initiatives and projects.
- SHRM-SCP or other HR certification preferred.
Equal Opportunity Employer / Disabled / Veterans
J-18808-Ljbffr
Service Desk Specialist I, Information Services & Technology, It Help Center
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about...
Senior Finance-HR Domain Architect
Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. In this role, you will be responsible for our Finance and HR IT strategy and have the opportunity to support our global i...
LEARNING & EVENT TECH SUPPORT SPECIALIST I, Information Services & Technology, IT Help Center
LEARNING & EVENT TECH SUPPORT SPECIALIST I, Information Services & Technology, IT Help Center. The Learning & Event Technology Specialist will be an energetic, self-directed, motivated, and professional individual who thrives in a fast-paced, dynamic environment. AVIXA Recognized AV Specialist and/o...
Senior Business Development Specialist
Our Boston area legal client is seeking a senior business development specialist for its corporate legal team!. Excellent attention to detail and ability to execute through to completion. Outstanding sense of customer service. ...
Insurance Information Specialist - Call Center ($19/hr)
Insurance Information Specialist - Call Center ($19/hr). Previous experience in a call center or customer service role, preferably in the insurance industry. Assist clients in navigating online portals and self-service options. ...
HR Service Center Representative 1 Facility: Beth Israel Lahey Health - Non Executive Charlestown, MA 07/30/2024
The HR Service Representative 1 Associate, Tier 1 supports the HR functions in their resolution of simple to complex worker inquiries and requests. Provides support to the HR function and business lines by aiding the workers with their day-to-day HR-related requests and questions. Partner with your ...
Shelter Specialist - Transitional Wellness Center
Shelter Specialist - Transitional Wellness Center. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites...
N00213 - Senior Lead Recovery Support Specialist (MA)
Monitors rounds, group facilitation and group note audits through AVATAR reports and addresses any inconsistences as needed through supervision. Lead Recovery Support Specialist -in conjunction with the Program Director- will oversee all the program Lead RSS and RSS staff for every shift. Once DMV r...
Senior Analytics Specialist, Managed Services
Execution of activities including implementations, managed services, consultancy and solution optimizations by obtaining an excellent grasp of the product functionalities and methodologies as well as industry-specific principles and best practices. Mentorship and growth opportunities from senior emp...
AVP, Senior Underwriter
Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career. The AVP, Senior Underwriter will be responsible for reviewing the underwriting and due diligence of transitional loans in the MF1 program. G...