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Computer Technician

Computer Technician

Netsync Network SolutionsRichardson, TX, United States
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Detailed Description

Description : A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop / desktop / printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities :

  • In-house service, diagnostic and repairs, on Power-Up Project units.
  • Ensure maintenance of proper work tickets in Netsync and OEM systems
  • Interaction with Netsync warranty operations
  • Maintain strong working relationship with customer and team
  • Communicate issue and success to team manager

Additional Duties :

  • Assist in diagnosing and or repairing of in-house equipment for projects
  • Assist with any on-site project requests
  • Assist drivers with pick-ups and deliveries
  • Assist team with off season (summer) projects
  • Assist in staging Network Gear
  • Delivers and installs network gear
  • Assist with general facility upkeep
  • Various other tasks related to service delivery

    • Skills and Experience :

  • Communication Skills
  • Customer Service Skills
  • Good Organization Skills
  • Ability to work independently as well as with a team

    • Minimum Qualifications / Technical and Education Requirements :

    High School Diploma or comparable & CompTia A+

    #ZR

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    Computer Technician • Richardson, TX, United States

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