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Remote Bilingual Spanish Customer Service Representative

VirtualVocations
Washington, District of Columbia, United States
Remote
Full-time

A company is looking for a Remote Bilingual Spanish Customer Service Representative.Key Responsibilities : Act as initial point of contact for inquiries related to the NJ Family Care ProgramProvide one-to-one telephone contact with applicants, beneficiaries, and enrolleesAccurately document enrollment requests and maintain program policy proficiencyRequired Qualifications : Basic understanding of call center environment and quality monitoring processesAbility to establish effective working relationships and problem solve through analysisAchieve results through knowledge, empathy, and commitmentHigh School diploma or GEDBackground and drug screening required

22 days ago
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