Support Associate - White House Black Market

Support Associate - White House Black Market

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Location : Lynnfield, Massachusetts 01940

Country : United States

Region : Northeast

Reference Number : 5602

Position Type : Permanent

Category : Retail

Job Function : Store - Associate

Job Description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE :

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations.

This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

FUNCTIONAL RESPONSIBILITIES :

• Operational Excellence :
• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system and reconciles merchandise invoices.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets and signage placement.
• Assists with boutique cleanliness and organization.

Customer Experience :

Models, supports and promotes the Most Amazing Personal Service (MAPS) principles.

Teamwork and Growth :

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS :

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.

PHYSICAL REQUIREMENTS :

• Constant Walking / Standing - 67-100% of 8-hour shift.
• Occasional Lifting up to 50 lbs - 1-33% of 8-hour shift.
• Frequent Climbing - 34%-66% of 8-hour shift.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements.

Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected basis.

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