Senior Data Analyst - Loyalty

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Our marketing and advertising teams bring a unique blend of skills to tell the DISH TV and Sling TV story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our teams lend their voice to the future of communication.

Job Duties and Responsibilities

In this role, you will support the evolution of the DISH customer experience into the new age of Video Services. Here are just a few of the primary responsibilities you will own as part of the team :

Key Responsibilities :

• Leverage analytic insights to drive initiatives and offers that enhance customer loyalty through an evolving content delivery environment
• Identify and analyze industry trends to develop new retention strategies and support business direction
• Spearhead the development of loyalty-based AI / ML initiatives that drive churn enhancements and operational efficiencies
• Lead projects dedicated to driving operational automation by integrating new technology
• Effectively communicate complex storylines and data-driven recommendations up to the SVP level
• Generate robust internal partnerships to project manage the implementation of developed operational tactics
• Utilize SQL code, creative analytics, and advanced modeling to drive decisions as a key consultant to the business

Skills, Experience and Requirements

Education and Experience :

• Bachelor's degree (4-year) in a focus that demonstrates logical thinking
• 4+ years of experience in a data-driven analytics or strategy role
• Master’s Degree in a relevant field a plus

Skills and Qualifications :

• Experience developing analytic models and dynamic reports with SQL, Tableau, and Excel that drive business direction and insights
• Proven success working with large datasets
• Strong communication skills, with the ability to generate a meaningful story from data to both peer and executive audiences
• Excellent project management and time management skills; ability to handle multiple projects simultaneously

Salary Ranges Compensation : $72,350.00 / Year - $103,400.00 / Year Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan;

all benefits can be viewed here : .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies;

compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.