Talent.com
Operations Manager

Operations Manager

Berman Physical TherapyNaples, FL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Operations Manager Wanted!

We are a rapidly growing Physical Therapy business located in Naples, FL. We help people aged 50+ be more active, healthy, and mobile - FREE of pain meds...Even if their doctors and kids are telling them to "Just Take it Easy". The founder of the company is a Physical Therapist himself, and built this company from scratch starting from just a single treatment room.

The right person is likely to have been supervising / managing a team for at least two years - and feels that now is the right time to step up to a role that has significant growth and career opportunities as we continue to expand.

You will be responsible for managing a team of Physical Therapists and Front Office Administrators, ensuring company KPI's are hit and that all internal-procedures are documented, continually developed and adhered to by staff - as-well as ensure that company culture is improved and daily rituals are maintained.

Key Responsibilities :

  • Ensure company weekly, monthly and quarterly KPIs are met and reported to CEO with written summary
  • Develop and regularly update online company process and procedures library
  • Company rituals - ensure daily / weekly / monthly company rituals are continually developed and current ones adhered to
  • Foster deeper relationships with customers and clients
  • Quarterly performance reviews of staff (document with summary given to CEO)
  • Continually review and evolve employee scorecards (responsibilities / expectations / KPIs)
  • Organize and plan all external events / meetings for CEO, client-appreciation events, and team-building events / activities.
  • Top grade the organization with future hires / fires

What You Need :

  • Analytical skills : Draw insightful conclusions from data / KPIs and report back to CEO
  • Process and system orientated with experience of using CRM software, Google Drive
  • Experience of working with company KPIs (and an exceptional understanding of what activity impacts those KPIs)
  • You will be skilled at planning, organizing, scheduling and budget in an efficient, productive manner
  • Able to focus on key priorities
  • Ability to follow through on commitments : live up to verbal and written agreements regardless of personal cost
  • Learn quickly and have an ability to quickly and proficiently understand and absorb new information
  • Attention to detail - not let important details slip through the cracks or derail a project
  • Persistence - tenacity and willingness to go the distance to get something done
  • Proactivity - act without being told what to do. Bring new ideas to the company.
  • Experience with hiring and firing

    • What We Will Do For You :

  • Provide you with ongoing training and support in the field of management / leadership
  • Opportunity to develop and grow a team while simultaneously growing your own management and leadership skills
  • Paid time off

    • Type : Full-time

    Salary : $45,000.00 to $65,000.00 / year

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Naples, FL, US