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Peer Support Specialist

Peer Support Specialist

Healing House IncKansas City, MO, US
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Job Description

Job Description

Job Summary : Certified Peer Specialists play a vital role in fostering recovery-oriented environments by utilizing their own lived experiences. They actively contribute to building supportive communities and empowering individuals through hope, personal responsibility, education, and self-determination. Candidate must have their Missouri CPS Certification.

General Accountabilities :

  • Initiate and maintain mutual support and education groups to facilitate a sense of community and promote recovery.
  • Facilitate discussions and dialogues on topics related to recovery and resilience, fostering a supportive and inclusive environment.
  • Teach and demonstrate effective symptom management skills to help individuals better cope with their challenges.
  • Teach and model problem-solving skills to empower individuals in overcoming obstacles and achieving their goals.
  • Support individuals in their efforts to obtain and sustain paid employment, providing guidance and resources.
  • Utilize the stages of recovery concept to encourage individuals' self-determination and active involvement in their own recovery journey.
  • Assist peers in setting goals and providing ongoing support to ensure engagement in wellness and health-promoting activities.
  • Conduct recovery-supportive groups to provide a safe space for individuals to share their experiences and receive support.
  • Intervene in crisis situations, offering immediate support and assistance either in person or via phone.
  • Process intake documents to ensure accurate and comprehensive information is collected.
  • Maintain detailed case notes using the SIRP documentation format to track individual progress and support continuity of care.
  • Conduct urine analysis (UA) tests when required and maintain proper documentation of results.
  • Adhere to the CPS Code of Ethics as per DMH (Department of Mental Health) standards.
  • Depending on the assigned department, additional office duties may be assigned as needed.

Note : The specific office duties may vary based on the department and organizational requirements.

Skills / Job Qualifications

Qualifications :

  • Education : High School Diploma or equivalent.
  • Experience : Possess one to two years of relevant experience.
  • Certification : Hold a valid Certified Peer Specialist (CPS) certification.
  • Proficiency : Demonstrate proficiency in utilizing Google Suite.
  • Preferred Knowledge : Familiarity with Combat Connections (CCL) is highly desirable.
  • Substance-Free Lifestyle : Maintain a minimum of six months to one year of abstaining from drugs and alcohol.

    • Skills :

  • Active Listening : Ability to attentively listen to individuals and understand their perspectives and needs without judgment.
  • Peer Support : Provide empathetic and non-judgmental support to peers based on personal lived experiences.
  • Communication : Excellent verbal and written communication skills to effectively convey information and engage in productive conversations with individuals and teams.
  • Empowerment : Promote a sense of empowerment and self-determination in individuals, encouraging them to take charge of their own recovery journey.
  • Problem-Solving : Assist individuals in developing problem-solving skills and finding effective solutions to challenges they may encounter.
  • Cultural Competence : Demonstrate cultural sensitivity and understanding to effectively engage with individuals from diverse backgrounds and communities.
  • Confidentiality : Adhere to strict confidentiality standards and maintain the privacy of individuals' personal information.
  • Documentation : Accurately and efficiently document relevant information, progress notes, and other required documentation using prescribed formats and guidelines.
  • Crisis Intervention : Possess the ability to provide support and intervene appropriately during crisis situations, both in-person and over the phone.
  • Teamwork : Collaborate effectively with multidisciplinary teams and professionals to ensure comprehensive care and support for individuals.
  • Organization and Time Management : Efficiently manage time, prioritize tasks, and maintain organized records to ensure smooth operations and meet deadlines.
  • Adaptability : Quickly adapt to changing situations, needs, and priorities in a dynamic work environment.
  • Computer Literacy : Proficiently utilize computer applications, including Google Suite or similar software, for documentation and communication purposes.
  • Self-Care : Practice self-care strategies and maintain personal wellness to sustain emotional well-being while providing support to others.

    • Physical Demands

  • Physical Stamina : The role may require prolonged periods of sitting, standing, walking, and being actively engaged with patients and employees during work and employee interactions.
  • Lifting and Carrying : There may be occasional requirements to lift or carry lightweight equipment or materials, such as tools or paperwork.
  • Manual Dexterity : The position may involve tasks that require the use of hands and fingers, such as typing, writing, and handling materials.
  • Visual and Auditory Acuity : The may need to closely observe patients and accurately interpret verbal and non-verbal cues during calls or interviews
  • Mobility : The role may involve the ability to move freely within the facility to conduct interviews, attend meetings, and other office duties.
  • Sensory Abilities : This position may require the ability to perceive and respond to environmental and situational factors that are relevant to patient interactions.
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    Peer Support Specialist • Kansas City, MO, US