SENIOR DEVICE PRODUCT MANAGER

What you can expect

You will drive the Zoom Phone hardware device business, owning objectives and KPIs to ensure its success. Your responsibilities include overseeing the development and design of the flagship Zoom Phone Appliance, which runs a native Zoom client.

Driving the integration of core Zoom Phone features on all supported third- party IP phones. Additionally, you will manage vendor relationships, communicate the Zoom Phone roadmap, and ensure hardware partners meet delivery goals.

About the Team

You'll be joining a small, tight-knit team that's passionate about what we do. We work hard, butt we also value balance and support each other every step of the way.

Our team spans multiple time zones, so we rely on clear, concise communication to stay in sync and move forward together.

If you excel in a dynamic environment and enjoy collaborating with global talent, this is your ideal team.

Responsibilities

• Defining and prioritizing product features and enhancements to delight customers.
• Translating customer needs into well-defined user stories, business requirements and functional

requirements for core management systems and services.

• Owning, defining and grooming product backlogs, working with development and design teams to drive agile delivery.
• Collaborating closely with other product managers, product marketing and multiple cross-functional teams to define and maintain the core management platform roadmap.
• Tracking product KPIs and analyze product usage data to identify trends and reveal requirements that can best enable customer happiness.
• Being the leading expert on your product by evaluating competitors, understanding industry trends, and collaborating closely with key customers and stakeholders.

What we're looking for

• Hold a Bachelor's in a technical field (Computer Science, Electrical Engineering)
• Have a decade of product management experience driving hardware device centric business lines
• Track record of positive outcomes driving device centric businesses
• Have knowledge and industry experience with existing cloud or premise-based enterprise unified communications platforms is also a great addition.
• Have excellent communication skills across all mediums are essential. Influence. Inspire. Simplify. Tell the Story. Drive decisions with focus and clarity.
• Experience in driving enterprise SaaS, communication, and collaboration products and technologies
• Have proficiency with best practices in directory and identity management, security credentialing, group policy administration, and experience with Agile processes and driving Agile / Scrum teams.

This is a hybrid role based in San Jose, CA(3 days at home, 2 days in office.

Salary Range or On Target Earnings :

Minimum : $118,600.00

$118,600.00

Maximum : $259,500.00

$259,500.00

In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration;

base salary, bonus and equity value.

Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar.

We look forward to receiving your application!

Anticipated Position Close Date :

09 / 12 / 24

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health;

support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.

This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.