Store Manager

Overview

Lennox (NYSE : LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation.

Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description

As a Lennox Store Manager, you will provide leadership to a team of committed customer service associates and positively impact the financial performance and operational excellence of your Lennox store.

You will also collaborate with the sales team to ensure annual revenue exceeds the designated threshold level.

You will be trusted to manage daily store operations and model excellent customer service with direct involvement in day-to-day service channels, as appropriate.

We will depend on you to provide clear direction to team members by effectively communicating initiatives, priorities and company strategy.

WHAT YOU WILL BE DOING

• Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.
• Promote the sales of replacement components and aftermarket products to the dealer network, contractors and other relevant business segments.
• Own the business in the local market and deliver results on established sales, growth and profitability goals by partnering with Sales to pursue new sales opportunities.
• Maintain a customer-ready, professionally merchandised showroom, warehouse, building and grounds.
• Coordinate with transportation providers for daily shipments.
• Prioritize and promote an ongoing Environmental, Health and Safety program.
• Manage and tailor inventory to the needs of the local market.
• Ensure accurate inventory through cycle counting and general operational excellence.

WHAT YOUR FUTURE MAY LOOK LIKE AT LENNOX (LII)

Lennox International allows you to craft your career according to your own skills, talents and passions. Top performing Store Managers have been promoted into roles such as : Territory Manager, Operations Manager, Area Zone Manager, as well as other corporate roles.

WHAT WE ARE LOOKING FOR

• A bachelor's degree or equivalent combination of education and experience is preferred
• Requires at least 5 years related experience.
• Ability to lead others.
• Strong oral and written communication skills.
• Must be able to lift to 50 lbs.
• Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
• Strong business acumen to position the store within the market in terms of promotions and customer awareness through the effective use of promotions, customer contacts, outbound calls, customer appreciation events, etc.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.

Our Store Manager position is ideal for anyone looking for a diverse working environment with long-term growth possibilities.

Benefits :

• Competitive base salary with bonus structure that rewards results
• Industry leading sales and product training
• Medical and Dental benefits
• 401(k) with company match
• Employee Stock Purchase Program
• Community involvement opportunities
• Much, much more

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.

Lennox is an equal opportunity employer.

Qualifications

Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent combination of education and experience is preferred.

Requires at least 5 years related experience.

Ability to lead others. Strong oral and written communication skills. Must be able to lift up to 50 lbs. Expert knowledge of HVAC systems strongly preferred Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners Strong business acumen to position the store within the market in terms of promotions and customer awareness through the effective use of promotions, customer contacts, outbound calls, customer appreciation events, etc.