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Network Engineer

HCLTech
Cary, NC, United States
Full-time

Position : Network L2

Location : Cary, NC

Fulltime (Onsite)

  • Must Network (LAN / WAN / WLAN)
  • 24x7 NOC support
  • CCNA (Routing / switching / wireless) certification mandatory.

Responsibilities :

  • Hands on experience of Monitoring Enterprise LAN, WAN and WLAN environment through NMS.
  • Remote management and monitoring of Network operations via multiple tools
  • knowledge ITIL framework (Incident / change / service / Problem).
  • Knowledge of CMDB.
  • Good knowledge of ITSM (ServiceNow) ticket handling
  • Knowledge of Network (LAN / WAN / WLAN)
  • 24x7 NOC support to large global client that have distributed DC, LAN, WAN & WLAN setup.
  • Level 1.5 support of SOPs based troubleshooting.
  • Planning and perform upgrade of network devices.
  • Work with HW / SF vendors to resolve problems.
  • Good communication skill
  • Email and meeting etiquette.
  • CCNA (Routing / switching / wireless) certification mandatory.
  • 9 days ago
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