- Customer Service / Fully Remote - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll : Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails);
- Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists;
Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases / saved responses for better serving patients...Hiring Fast >
Ft Customer Support Specialist (work From Home)
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Ft Work From Home - Customer Support Specialist (chat)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Ft Customer Service Agent (work From Home)
Customer Support / Remote] Anywhere in U. Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in the...
Ft Customer Support Advocate - Work From Home
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Customer Care Specialist - Work From Home
Competitive Pay - As a Customer Care Specialist you'll: Answer and record calls for quality assurance purposes; Update the Insightec CRM system timely to capture each call experience; Manage numerous administrative activities related, but not limited to service, sales, clinical research, parts handl...
Customer Service Representative - Work From Home
Competitive pay / Health, dental, and vision / PTO / 401k matching / Company supplied computer / Ability to work weekends and evenings - As a Customer Service Rep you'll: Provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls; Respond to cli...
Ft Work From Home - Operations Support Associate - Weekend Days
Up to $27 per hour + overtime & benefits / 4 day work week - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; M...
Ft Customer Service Specialist - Work From Home
Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...
Work From Home-Customer Support Agent
Key Responsibilities: Collaborate with clients to understand their travel preferences and requirements, offering expert advice on suitable destinations, transportation options, travel dates, costs, and accommodations Plan and arrange transportation, accommodations, travel insurance, and addit...