Job Description Job Responsibilities
- Purchases and replenishes products through proper buying procedures.
- Ensures orders are timely and accurate to monitor inventory turns.
- Ensures the product mix meets varied customer dietary needs and requests.
- Achieves and exceeds assigned / established margin and sales targets.
- Builds product displays according to movement, promotions, profitability, value, and regional guidance.
- Oversees customer special order procedure.
- Maintains and monitors department waste, spoilage, and transfer logs.
- Maintains a safe, clean and well-organized working and shopping environment.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques;
answers phones and pages promptly and courteously.
- Performs other duties as assigned by store, regional, or national leadership.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
Job Skills
- Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.
- Familiarity and / or willingness to learn about products, nutritional information, and other areas of study.
- Working knowledge and application of all Whole Body-related merchandising expectations.
- Demonstrates a desire to grow with the Whole Body team.
- Ability to educate team on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
Experience
12+ months retail experience.
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day : standing / walking 6-8 hours, sitting 1-4 hours.
- Hand use : single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions : bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures : 90 degrees Fahrenheit.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
J-18808-Ljbffr
3 days ago