Job Description
Overview :
A-Nu Virtual Solutions is seeking dedicated Customer Service Agents to join our team as Non-Profit Pledge Drive Specialists . In this role, you'll engage with potential donors via inbound calls in a timely, professional manner—helping our nonprofit partners build meaningful connections and generate essential support.
Key Responsibilities :
Answer inbound donor calls efficiently, providing courteous and professional service
Represent nonprofit partners with warmth, clarity, and accuracy
Document donor interactions and ensure data accuracy, following provided scripts and workflow guidelines
Required Qualifications :
High school diploma or equivalent
At least 6 months of remote work experience or 1 year in a traditional call center
Excellent communication and interpersonal skills
Strong attention to detail and ability to maintain accuracy under throughput
Comfortable working both independently and collaboratively
Familiarity with nonprofit organizations and fundraising best practices preferred
Ability to successfully pass a background check
Technical Requirements :
Windows® computer (Windows 11 minimum)
USB-connected headset with microphone
Wired internet connection (Wi-Fi not permitted during calls)
Location & Eligibility :
Fully remote within the U.S. only
Residents of CA, DE, LA, MA, SD, VT, WA, WV, WY are not eligible
How to Apply :
Submit your application now via :
Requirements
High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work) : Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application)
Specialist Remote Us • New Albin, IA, us