Global Operations Manager, Employee Gear Store

NVIDIA's driving passion is to solve the world's most challenging problems, problems that we can uniquely solve from Generative AI to autonomous vehicles, robotics to healthcare, PC Gaming to supercomputers.

Our work opens up new universes of discovery and creativity, and powers what once was only science fiction, like AI and self-driving cars.

All powered by never-before seen technology and remarkable people.

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Want to be a leader with impact who can drive our employee store experience and operations in Santa Clara and around the world?

This individual will spearhead the growth and expansion of our employee ecommerce store and flagship physical stores to serve our employees in 50+ countries.

You'll define the standards for services and products as well as drive operational excellence across a global supply chain as we expand the reach of the Gear Store.

What you will be doing :

• Take the lead in scoping, planning, and buildout of new stores in our largest global locations.
• Lead RFP process to select, onboard, and manage vendors and suppliers to produce products, and service our employees in key regions : NALA, EMEA, and APAC;

includes global ecommerce presence and staffing of physical stores.

• Own global operations of stores including staffing, budget, reporting, P&L, and operating standards.
• Lead logistics including identifying process improvements between vendors, suppliers, shipping teams, global trade, and shipping expediters.
• Represent the voice of our employees to provide the best service and offerings to meet their needs and distill employee feedback to actionable insights for the Gear Store team.
• Collect and analyze data to identify gaps and opportunities in product strategy, maintain adequate inventory levels, and provide insights by region and channel, set and manage KPIs per channel.
• Work cross-functionally with Creative, HR, Operations, and Logistics to develop a robust global store program that reaches all employees.

What we need to see :

• BS / BA required or equivalent experience.
• 10+ years of demonstrated ability in retail industry with brick-and-mortar and ecommerce, supply chain management, and vendor management.
• Experience in consumer sales, forecasting, merchandising, and promotional item production.
• Data driven decision-making, with demonstrated ability to act decisively.
• Ability to be effective, autonomous, proactive, and problem-solve in a matrix organization.
• Strong organization, prioritization, and troubleshooting skills while juggling multiple tasks.
• Professional presentation and communication skills (verbal and written) to articulate key issues, ideas, and solutions to multiple team members.
• Exceptional project management skills to lead multiple projects and complex programs at the same time.
• Meticulous attention to detail and highly analytical.
• Highly proficient in MS Office / Google Suite, outstanding in spreadsheets.

Ways to stand out from the crowd :

Demonstrated experience and ownership standing up global retail operations, has a history overcoming challenges, feel comfortable taking on whatever is needed for the success of the mission;

you think like an entrepreneur.

• You have worked for a premium global lifestyle brand.
• You can set a strategic vision for the team, but are also exceptional at detailed execution.
• Knowledge of shipping and logistics, especially when it comes to importing and exporting consumer goods.
• Have the curiosity and passion to help expand our employee store program and impact the employee experience.

With competitive salaries and a generous benefits package, NVIDIA is widely considered to be a highly desirable employer.

We have some of the most forward-thinking and passionate people in the world working for us and, due to unprecedented growth, our best-in-class teams are rapidly growing.

If you're creative and independent, we want to hear from you!

The base salary range is 156,000 USD - 247,250 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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