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Enty - Level Client Operations Associate

Enty - Level Client Operations Associate

Cardinal Intellectual PropertyChicago, Illinois, United States
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Are you looking to launch your career in Intellectual Property with a company that values mentorship, training, and long-term growth? Cardinal Intellectual Property, one of the leading IP services companies in the United States, offers a merit-based environment with clear opportunities for advancement. Based on your performance, you'll be eligible for upward mobility, salary increases, and discretionary bonuses. Cardinal promotes initiative and excellence and rewards individuals based on performance and merit.

About the Role :

As a Client Operations Associate (COA), you'll support the Docket Services team by organizing, uploading, and managing key communications and files for Docket Managers and clients. You'll work behind the scenes of Intellectual Property legal operations, gaining exposure to patents, docketing systems, and structured workflows. Your responsibilities include uploading marked emails and documents in accordance with departmental guidelines. Based on performance, merit, and business needs, you will receive training and be eligible to advance into a Docket Manager position.

Position Responsibilities / Duties within the Docket Services Team :

  • Manages electronic files, including downloading and reviewing files, naming files per client specifications, and uploading files to official records.
  • Reviews, supplements, and corrects patent and non-patent reference data, including proofreading patents for clients.
  • Builds and updates Intellectual Property asset information in one or more docketing system(s); and
  • Other tasks as instructed by the Docket Services Coordinator or Management.

What We're Looking For :

  • Someone who wants to begin their career in Intellectual Property.
  • Strong organizational skills and attention to detail.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.)
  • Ability to follow established processes and handle digital documentation.
  • A team player who values structure, clarity, and a professional work environment.
  • Experience working with databases and entering data quickly and accurately.
  • Education Requirement :

  • Bachelor's degree is required
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