Search jobs > Fountain Valley, CA > Desktop support technician

Desktop Support Technician- Bilingual in English and Korean

OSI Digital
Fountain Valley, CA, CA, US
Full-time
Quick Apply

Field Desktop Support Tech- Bilingual in English and Korean Role : Full Time Location : Orange County, CA Onsite / In-person Responsibilities : Desktop support experience- troubleshooting, configuration, software installation Experience with ticketing system Review onboarding requests, review tickets and document issues Adept at M365, Windows, Active Directory, ticketing systems Provide troubleshooting and support to end users on a variety of issues- incidents and problems Provide technical assistance to the customer (Examples) - Password reset - Account information - Case number information - Adobe Reader issues - Brower issues - Technical computer issues - Internet connectivity Set up equipment for employee use Image computers using a variety of methods Install and perform minor repairs to computers and peripheral equipment within the office premises Strong networking skills- IDF / MDF, switches, routers, access point Experience : 2-5 years of experience in software, hardware and network Provide technical assistance for user questions / issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365 Experience with of Windows, M365, PC and Printer configuration Strong customer service skills, detail oriented, and deadline driven Strong communication skills and client interfacing skills Enthusiastic and willing to take initiative Powered by JazzHR

30+ days ago
Related jobs
Promoted
Danta Technologies
Costa Mesa, California

Seeking for a Desktop Support Technician in Costa Mesa, CA (Onsite). Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications. Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. Notes:-...

Promoted
Blue Chip Talent
Irvine, California

Candidate should have strong troubleshooting skills and experience with Windows 10/11, O365, VPN, and Active Directory and be very strong with SCCM, InTune and Windows Autopilot. Strong experience with phone and hands-on troubleshooting of Windows 10/11 as well as imaging and re-imaging desktops and...

Promoted
Dave & Buster's, Inc.
Long Beach, California

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate ...

WJ & Company
Buena Park, California

Expertise in defining and documenting technical specifications and requirements. Maintain existing functions and assist with troubleshooting tickets / ad hoc requests. Experience with eCommerce industry desired, and the components of eCommerce platform such as shopping cart, payment process, search ...

Alpha Omega Computer & Network Services, Inc
Huntington Beach, California

We understand that our success is intrinsically linked to the success and well-being of our clients, and our approach is entirely focused on this principle . Alpha & Omega was founded in 1999 by Darryl Santa and has over 30 years of experience providing professional Information Technology servic...

Woongjin, Inc
Buena Park, California

Expertise in defining and documenting technical specifications and requirements. Maintain existing functions and assist with troubleshooting tickets / ad hoc requests. Experience with eCommerce industry desired, and the components of eCommerce platform such as shopping cart, payment process, search ...

Amtraco
La Mirada, California

Do you prefer to hear the word “Yes” more than the word “Thank You”? Does the statement “You Eat What You Kill” intrigue you or turn you off? Inside sales representatives at EPSI understand that sales is a numbers game; the individual who can combine the most at b...

cesna
Buena Park, California

Position] SCM Analyst II [About Our Client] Top leader in Food [Job Summary] [Job Description] Collect and analyze supply chain data and continuously recommend on improvements on supply chain processes and procedures. Responsible for planning, analyzing and developing SOPs to standardize SCM operati...

Woongjin, Inc
Fountain Valley, California

Collaborate with the team to create and maintain documentation for various system components and engineering artifacts, ensuring accuracy and completeness. Develop and maintain technical documentation for the project's hardware and software, covering installation, configuration, and how-to informati...

iFlow Inc
Irvine, California

Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives - Familiarity with the standard helpdesk ticketing tools...