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Customer Service Representative - State Farm Agent Team Member

Marinda Simpson - State Farm Agent
Fort Collins, CO, US
$65K-$100K a year
Full-time

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

  • Simple IRA
  • Salary plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency

Requirements

  • Successful track record of meeting sales goals / quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to multi-task
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
  • Life and Health license (must have currently)
  • 27 days ago
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