Job Description
Job Description
Overview
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country.
ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.
LOOK at what’s NEW in 2024 for full-time employees...
- Low-Cost Health Insurance Plans starting at $5 a week.
- Free 24 / 7 Virtual Telemedicine Services from your first day of employment.
- Enhanced Dental Insurance options.
- NEW Pet Insurance Plan - Protect all of your loved ones!
- NEW Legal Insurance Plan available.
Pay Range : 20.00 - 24.00 hour
Schedule : Monday through Friday. Occasional Saturday's
Responsibilities
At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant.
We are seeking an experienced Dispatcher to ensure our technicians are moving in the most efficient manner, and our customers’ needs are held to the highest of standards.
Take customer information from our customer service system and relay to our employees in the field.
Dispatchers can expect :
- Year-round work as we support multiple trades with multiple busy seasons.
- Competitive pay options based on your skill and availability.
- Paid orientation, paid training, and weekly direct deposit payroll.
- Clean office environment with great equipment and a strong team ready to grow along side of you.
- Comprehensive Training Opportunities provided by in-house Learning & Development team.
- Training including but not limited to technical, sales, safety, leadership, systems training.
- National Network to support professional growth & development and provide transfer opportunities.
As the employer of choice , we offer an Industry-Leading Benefit Package :
- Choose from one of FOUR health insurance options, starting as low as $5 per week!
- HSA (Health Savings Account) and annual company contribution for specific plans.
- FSA (Flexible Spending Account) for specific plans.
- Dental and Vision Insurance options.
- 401(k) with weekly match contribution
- 13 PTO Days + 8 Paid Holidays
- Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
- Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)
Qualifications
- Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.
- Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
- Must report daily to our office, this is not a work from home opportunity.
- Ability to work assigned shift and rotating weekends is required. (Discuss all schedule requirements at interview)
- Required to know the local area to assist technicians with maneuvering traffic and getting to residence in a timely manner.
- All candidates are required to undergo pre-employment drug screen and background checks.
- This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.
Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum.
American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination.
For more information about how we collect and use personal information, see our privacy policy here : https : / / www.ars.
com / privacy -policy .
Customer Service Rep/Dispatcher
Take customer information from our customer service system and relay to our employees in the field. Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls. American Residential Services is the largest provider of residential services in the US, empl...
Remote Bilingual Customer Service Rep
A company is looking for a Remote Bilingual Customer Service Representative in Houston, TXKey Responsibilities:Collect and enter information into the central databaseRespond to incoming calls and make outbound calls regarding disaster assistanceMaintain and update the database system as necessaryReq...
Customer Service Rep
Key Responsibilities: Build strong relationships with clients through clear and engaging communication Offer accurate and comprehensive information about our charity client to the public Handle inquiries and complaints efficiently, providing effective solutions and following up as needed Maintain de...
Customer Service Rep - Down Town
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!. We're proud to serve our community and our first-rate customer service will earn your trust. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter...
Customer Service Rep - Part-Time (155) 1008 E. Main Street
We are currently searching for Customer Service Representatives that work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions and assist in providing a clean and safe environment. Report for scheduled shifts on ti...
Customer Service Rep(06218) - 5210 E. Arapahoe Rd.
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra. Every order is to be repeated for accuracy and n...
Insurance Customer Service Rep
Full-Time Customer Service Rep. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. Manage Service Dashboard - Renewals, Billing, General Service Requsts. Join a team that cares about our customers and you! Earl-G...
Customer Service Rep/Expediter (06239) - 3941 East 120th Avenue
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w...
Customer Service Rep II
Opportunity summary: As a Customer Service Representative (CSR), you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will receive and process routine customer orders, inquiries, and/or customer issues related to orde...
Customer Service Rep(06220) - 18511 E. Hampden Ave
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra. Every order is to be repeated for accuracy and n...