Medical Front OfficeOrthowest • Laguna Woods, CA, US
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Medical Front Office
Orthowest • Laguna Woods, CA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPatient service-oriented; Capacity for high-volume patient interaction Good communication skills High school education or G.E.D. equivalent Previous medical front office experience, preferably two years Organizational skills and accuracy required. Data entry and telephone communications Ability to multitask
Job Description
Job Description
Description :
- Check-in patients;
- Check out patients.
- Provides assistance for patients and / or family members as needed;
- Always provide excellent customer service
- Consistently monitors the schedules to ensure all patients are checked promptly;
- Verify patients’ insurances in advance to ensure proper coverage.
- Assesses and evaluates patient flow in the lobbies of all locations;
- Acts as a liaison between the healthcare team and the patients
- Provides technical support for patients in accessing the patient portal;
- Monitors turnaround time for medical records requests.
- Reviews future appointments to minimize errors.
- Processes medical record requests
- Monitors incoming direct messages from outside providers and imports the documents to the patients’ electronic charts;
- Monitors and ensures all co-payments and outstanding balances are collected
- Adhere to HIPAA standards
Requirements :
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Medical Front Office • Laguna Woods, CA, US