JOB TITLE : Emergency Department Admitting Clerk
REPORTS TO : Manager, Admitting
POSITION SUMMARY : Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers.
Ability to discuss personal and financial matters with patients / or representatives. Good problem solving and process efficiency skills.
Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner.
Performs all other duties as assigned.
EDUCATION / EXPERIENCE : High school diploma or equivalent preferred. One to two years of hospital admitting experience preferred.
At least one year of customer service experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS : Violence Prevention & De-Escalation required within 90 days of hire.
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