Market Manager / Sr. Market Manager
Commercial Staffing
Austin, TX
Onsite
We are Openwork. Modern-day staffing, reimagined.
Gone are the days of answering machines, unfulfilling jobs, and the transactional workplace. Openwork is finally here, and we are making a splash in every market we serve!
We are looking to change the staffing game to elevate, streamline, and enrich the employee experience.
We are currently searching for aMarket Managerto lead the way for ourAustin and Round Rock, TXteams. This role will have P&L ownership, culture creation responsibility, as well as client service and sales components that will allow you to lead, think, and work like a true business owner.
What You’ll Be Doing :
- Sells, retains and expands existing client accounts, and manages the branch team to meet or exceed branch goals ( 70-80% sales, 20-30% operations)
- Develops an ongoing plan to manage and own territory including knowledge of market size and competition, how to best sell versus competitors, all potential prospects, and key influencers in territory
- Develops effective recruiting strategies, including client-specific recruiting and talent referral plans
- Participates in daily huddles to prioritize orders (rotating lead); helps ensure opportunities are fairly allocated amongst the team and orders are kept up to date;
and starts and ends each day in the branch
- Conducts monthly 1-1 meetings and quarterly goal reviews with team for personal and professional development including accompanying business development manager on weekly meetings and conducting weekly coaching meetings to review progress
- Coaches and counsels non-performing staff, implements action plans as needed
- Plays active role in succession planning; builds bench, develops and retains strong internal team to promote from within, including identifying promotion opportunities
- P&L owner for the branch, proactively monitors branch KPIs and collections and plays active role in setting annual financial goals and participating in monthly / quarterly financial updates
- Assists with rolling out strategic initiatives to branch team; conduct weekly or monthly staff meetings to ensure clear and consistent communication of branch and company goals
- Engages in cultural programming to create a welcoming, empowering and fun environment for the team; embodies the Openwork culture as a brand ambassador
- Ensures Openwork policies and procedures are adhered to, provides constructive feedback to leadership, and proactively shares suggestions for improvement
- Conducts weekly checks to ensure compliance with client agreements (i.e., background checks, drug screens, I-9 / E-Verify)
- Resolves escalated human resources-related field talent issues as needed (i.e., WC, OSHA, EEOC, ADA); problem solves any other issues that may occur related to team, talent or clients
- Signs off on final payroll
- Summarizes key branch updates and sales pipeline progress weekly for manager
- Reports to regional manager or RVP
Perks
- Benefits including healthcare, vision, and dental
- Dog friendly workplace
9 days ago