JP Morgan Equipment Finance seeks to be the partner of choice for clients and prospects. Your role will be to lead a team dedicated to providing an exceptional client experience when onboarding new Equipment Finance products.
As the Credit Coordination Manager you will recruit and manage a team capable of delivering a best in class customer experience.
You'll lead credit coordinators to effectively work across sales, risk and operations to execute Equipment Finance transactions for Commercial and Private Bank clients.
You'll develop short and long term priorities that support the broader Equipment Finance strategic plan. You'll work across sales and operations to optimize the role of the credit coordinator as the business evolves.
This position requires someone that is willing and able to take an established framework and build an effective operations team from the ground up.
Equipment Finance operations team locations include Columbus, Chicago, Tempe, Charlotte and Manila.Job Responsibilities Develop a strategic plan to recruit and build a highly visible, client facing global operations team.
Create synergies with other teams and ensure goals are aligned with the overall business needs such as the Equipment Finance strategic plan.
Partner with Equipment Finance operations and sales managers to effectively manage pipeline workflow and Service Level Agreement (SLA) adherence.
Act as productivity and efficiency champion for the process; Promote a culture that fosters continuous improvement, encourages new ideas & empowers the team to execute on them.
Monitor and report out key performance metrics and provide updates to senior management. Ensure an audit ready team by maintaining an effective controls framework and self-identifying any potential risk areas.
Develop talent within the credit coordinator team through training, coaching and ongoing support through regular one on one meetings, objective discussions and performance evaluation discussions.
Required Qualifications, Skills and Capabilities : 3 or more years management experience, 5 or more years banking experience or equivalent.
Experience in Commercial lending transactions & loan documentation. Skilled in handling client issues and problem resolution in a high volume, fast paced environment.
Strong influencing and communication skills with all levels of stakeholders, building strong partnership with various teams to help deliver results.
Relevant process management experience analyzing as-is business processes, mapping process flows, analyzing and recommending improvements to processes and implementing them using various industry standard practices and tools.
- Ability to lead in a continuous change and agile business environment. Inclusive, supportive leadership with the ability to collaborate across functional teams;
- lead across boundaries and realize the benefits of a globally diverse workforce.Preferred Qualifications, Skills and Capabilities : Equipment Finance documentation or transaction management;
knowledge of appropriate due diligence for loan & lease documentation and perfection of collateral. Sound understanding of project management and quality methodologies.
Proficient in developing procedures and training solutions. Advanced proficiency in Microsoft Office products.