FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
- Customer Service / Remote - Anywhere in U.S. / Up to $60K per year / Benefits - As a Customer Support Rep you'll : Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws;
- Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer issues, guiding them through the process of solving technical problems and escalating as necessary;
Provide detailed explanations of platform features and offer training as needed; Assist with the documentation of common customer queries and solutions to improve the knowledge base...Hiring Fast >
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