Join our Aire Serv family for More Than Just a Job! We are a family-first franchise group who operate with a strong Code of Values, which we live by
showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS!
We are driven by our core values : Grit, Servant Heart, Winning, Consistency, and Vision. These values shape everything we do, guiding our decisions and inspiring our team to excel.
If you’re passionate about making a difference, thrive on challenges, and are committed to delivering excellence, we invite you to join us in building something extraordinary.
We are seeking a motivated and results-driven Membership Sales Specialist to join our growing sales team. This role will focus on outbound calling and selling membership plans to potential and existing customers.
The ideal candidate will be a proactive communicator, skilled at building relationships and closing deals. This position plays a key role in driving customer retention and increasing the company’s service subscription base.
Benefits!!!
- Paid Vacation & Holidays
- Health, Vision, Dental
- Company Paid Life Insurance
- Company paid for uniforms and swag
- Retirement Match
- Uncapped Commission Potential
- Supplemental Pay
- Weekly Bonus , Spiff, Commission Pay
- Company paid breakfast and lunch often
Pay Range : $17-$18 per hour!!!
Specific Responsibilities :
- Conduct outbound follow-up calls for new membership sales and renewals.
- Reach out to customers for any failed membership payments.
- Maintain accurate and timely sales KPI (Key Performance Indicators) reporting.
- Make Happy Calls to ensure client satisfaction.
- Participate in weekly call center meetings and coaching sessions.
- Attend monthly KPI review and goal-setting sessions.
- Attend regional training classes and become familiar with HVAC terminology and products.
- Uphold Aire Serv’s high standards of honesty and integrity, adhering to our Team Rules and Code of Values.
Key Performance Indicators (KPIs) :
- Make a minimum of 100 outbound calls per day.
- Achieve at least 3 membership sales or renewals daily.
- Generate a minimum of one 5-star Google review per week.
Job Requirements :
- Proven ability to meet goals in prior roles
- Prior experience in sales is highly preferred, but not required.
- Prior experience with Service Titan is a plus, but not required.
- Knowledge of the HVAC industry is also a plus, but also not required.
- Must have good communication and organizational skills.
- Must be comfortable with consistently being on the phone (making at least 100 calls a day).
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