Behavioral Health Care Coordinator - Overland Park, KS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.

Connecting. Growing together.

Primary Responsibilities :

• Provide care management services to members which include coordination of care and behavioral health consulting
• Serve Kansas Medicaid members telephonically (primarily) with some field responsibilities as needed (within 50mi. travel radius; up to day per week)
• Providing behavioral health education, coaching and treatment decision support for members
• Assess and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems
• Assessing current behavioral health status for members
• Identify and prioritize gaps in care to develop plan of care to empower members to meet identified goals
• Coordinate transitions between various areas of care
• Obtain information from providers and coordinate services amongst provider group

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

• Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse.
• Active, unrestricted, mental health license to practice in the State of Kansas ( LP, LPC, LCP, LCPC, LMSW, LSCSW, LMFT, LCMFT, or an RN with 2+ years of experience in behavioral health.
• Ability to Serve Kansas Medicaid members telephonically (primarily) with some field responsibilities as needed.
• Proficient in Microsoft Office Suite (Word, Outlook, and internet).
• Dedicated workspace and access to high-speed internet via cable / DSL / fiber service in your home.
• Access to reliable transportation and the ability for some field-based travel in the service delivery area

Preferred Qualifications :

• Case Management experience
• Dual diagnosis experience with mental health and substance abuse
• Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
• Experience working with the Medicaid patient population
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.